Jira

we should be able to create tickets based on the reports exported from SNOW. Currently we are able to automatically export SNOW ticket reports every couple of minutes. Those reports can be uploaded ...

• Question
• csv
• import
• jira
• jira-server
• server

Hello community. I have a strange issue in one of my project. It doesn't have issues section under the project setting side bar for some reason. This is only for one of the boards that I manage. In o...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  I tried to find any clue about this change but there is no mention anywhere and it really suprised me.  After updating Jira Server (Including Jira Service Management) from 8.22 to...

• Question
• jira-service-management-server
• jira-software
• jira-software-server
• migration-customer-care
• server

I want to ask what the system default issue types are in Jira server system. Now we have a lot of issue types and don't know which ones exist when system was created. We want to know if there's any o...

• Question
• jira
• jira-software
• jira-software-server
• server

Hello everyone, We use the same permission scheme across many projects. It works perfectly in all of them but one. In this specific project, people added to the project with the Manage Sprints permi...

• Question
• cloud
• jira-software
• jira-software-cloud
• sprint

Hello Atlassian community. I am using JIRA Software, I know how to select specific field values, display and extract them as CSV. However, when I am searching for columns in JIRA, I cannot find the ...

• Question
• jira-software

Hi,  i have to set up auto ticket create process in jira on a particular i want' to pick a specific issue type and based on issue type, ticket shall be created in jira. Precisely- How to ...

• Question
• issue
• jira
• jira-server
• server

When a user is trying to mention another user, for example in a comment on an issue or in the description field, we are currently seeing a lot of strange users being suggested.  See the screensh...

• Question
• cloud
• jira-software
• jira-software-cloud

...alse } else{ return true } } response.failure = { resp -> responseObj= [error: "Request failed with status ${resp.status}"] return false } } could you please suggest any workaround f...

• Question
• jira
• jira-server
• server

Hello, Atlassian Team   My team wants to create an automation for our jira board movement, when the issue has arrived from QA & UI REVIEW into READY TO DEPLOY it will automatically move to...

• Question
• automation
• board
• cloud
• jira-software
• jira-software-cloud

Hi, the committed story points value shows more than the actual( sprint report) and I am unable to trace how it shows more in the velocity chart. can anyone help here please? Thanks, Prateeksha

• Question
• jira

Hi, Let's say I created a project in Jira Software titled "Test Project". The initials automatically set to "TP" and the title of the board in the window tab (i.e. in the header) reads "TP board - A...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

The Jira marketplace does allow installation of this app. It only allows to download it.

• Question
• cloud
• jira-software
• jira-software-cloud

JQL used : project = AM AND issuetype = Subtask AND Sprint = 83 I'm using this query but the result is empty even though there are many sub task for the current sprint . Can anyone please help ...

• Question
• cloud
• jira-software
• jira-software-cloud

Checked with Load balancer also but there is no issue with that t frequently we are facing this type of error.

• Question
• jira
• jira-server
• server

the heat maps and pie chart continue to show assignees that are no longer involved in projects, and doesn't seem to allow a date range to be set so as to show current information.  How do I fix ...

• Question
• jira-software
• jira-software-server
• server

Hi, I'm trying to set up a smart value automation for reoccurring tickets. So when a date picker "In Market Date" has a date added, I want the deadline to be the previous Thursday.   For ...

• Question
• cloud
• jira-software
• jira-software-cloud
• smart-value

My company bought Jira premium, that includes all the Jira products.  My question is: Can I use Jira as my database and which product should I use? 1- Should I create a project in Work managem...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hola Comunidad, recién estoy creando un proyecto y en la parte de incidencias, no encuentro como agregar el campo RESOLUCIÓN para agregar el motivo de cierre del ticket. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Context: I'm a Project Manager. 80% of comments on jira are by our devs, which I get notifications for. 20% is from customers - these tend to get missed/overlooked due to volume of emails. As it happ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• notification

Hello, We are making a discovery and sending the results directly to Jira Cloud. At this moment, we are trying to apply a naming convention to the hosts we are discovering but do not find where to ...

• Question
• cloud
• insight
• jira-software
• jira-software-cloud

Currently we have a project with no Notification Scheme applied. So no notifications are distributed. Now we would like to send notification only to users tagged in description/comments. How to achi...

• Question
• jira-software
• jira-software-server
• server

Hello, I need to know if there is a way to get list of all sprints where started = false using Jira REST API.   Regards  

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, brand new to Jira Work Management and I can't seem to figure out this issue.   I created a custom workflow in Jira and I want to apply it to all current and future projects but on an indiv...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hello Community. How can I make a query, where it brings me the list of Active Projects? As on screen: https://yourcompany.atlassian.net/jira/projects?page=1&selectedCategory=all&selectedPr...

• Question
• advanced-roadmaps
• cloud
• jira-work-management
• project