We have a service desk project that is used to triage issues. When a dev ticket is opened the triage team closes the Service desk ticket. Is there a way that I can count how many t...
This will be used by the accounting department for my company. The goal is to have a detailed project inside Jira where each member of the accounting team can see what they need to get done and when ...
Hi, After migrating from one database to another, Epic is no longer Epic, meaning that it seems that another issue type called "Technical debt" is set for context on Epic Name and Epic Colour, and a...
I am seeking to build a road map for operational readiness. The teams are in discovery and solutioning currently. While reading through the Advanced roadmaps creation of hierarchy items, it would see...
Hi Team, Is it possible to customize field values based on the issue type within a project? It seems that using context for this purpose may not be effective, as selecting one issue type and adding ...
A user of ours wants to update a field from singular choice radio buttons to multiple choice Checkboxes without disturbing any Issues that have already been created. From my knowledge, I don't believ...
Hi all, I'm wondering if there was a way Scriptrunner could get an export for all of my customfields and their details such as: a) Customfield Name b) Customfield ID c) Screen(s) used by customfi...
I have a user that is in a group. This group can see a dashboard and a filter the dashboard uses. She can see 2/5 members assigned tasks in this group on the Issue Statistics gadget and in the filter...
Tengo un campo que aparece como "BLOQUEADO" para un proyecto, como lo desbloqueo? Gracias.
Hello, I have a team kanban board that we use for our daily scrums, which includes our devops, dev and QA team members. The board includes tasks that will have a dev as the Assignee, and a QA person ...
I am trialing Jira Premium and one of the features I really want to use is having extra issue types at the Epic level. So I have created a new issue type called 'Problem' at the Epic level in the is...
Hi there, I'm very new at using Jira admin so many thanks in advance for your precious help :) My company use Jira Software 9.5 Our issues hierarchy is the following : theme > initiative ...
Hello guys, I need help with an automation task. In my workflow, I use epics, and I need to track changes in the due date. Whenever there is a modification in the due date of a card, I need to retri...
I have a criteria to filter some stories and subtasks. I want to know to what Progam Epic all of this issues belong. Could be multiple. In our org the hierarchy is: Program Epic > Epic > S...
Hi, Case : the Request type is AAA (issue is created trough the portal). Issue is solved and the agent wants to Resolve the issue. (issue resolution, status update to Resolved). At this (Res...
Hi, Just as in this topic [Automation for Jira] Get last added attachment to... (atlassian.com) I want to access the last attachment added to the issue in order to send its content to ano...
We would like to use our Jira software to monitor resource usage across projects. For example, we have a developer working on two different projects. He spends approximately 50% of his time on each. ...
I have two Atlassian accounts using different email addresses, and I want to connect my second Atlassian account to VSCode. However, there doesn't appear to be any way whatsoever to connect my secon...
Good morning everyone, I keep running into the same error message anytime I attempt to invite a user to my project. It doesn't matter if I attempt to add from the user management screen or from with...
I came across this in a product catalog and I think it stands for Jira Number. If someone knows for sure, please let me know.
Everything is done as into the article, and thus I cannot see my incidents from status page into Jira, what can be the reason?
How/where can I change the setup so I can export all issues in my Jira Project ? currently I get only 1000 issues exported. Thanks
Hi, after deploying snapshot projects imported did not have any users. Deployment did not give any error. If anyone has any idea why this happened please let me know.
...erver: {"success":true,"validationErrors":null,"message":null,"code":0}
I am using sprint grouping for my schedule, but when I move an item to the next sprint and the previous sprint is still listed on the JIRA issue, the JIRA issue will show up twice, once in the open s...
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