If I give access to my users to the marketplace, I risk bombarding my administrators with user requests. What are the best practices when it comes to managing the Marketplace access and user request...
Mistake 8 Sometimes workflows break or develop conflicts due to administrative actions in other areas of Jira. In Server and Data Center, the built-in Integrity Checker function can sometimes detec...
Mistake 7 Do your users keep Jira issue status in sync with reality? In my experience, they do not. Issues are often forgotten about in certain statuses. Does this happen in your application? Then,...
Is it possible to hide or disable the New Product Request 'Create an idea' button? We want to only use the top navigation 'Create' button as it shows our required template.
Mistake 6 “Someone get this kid admin access!” - Rachel Wright with her Commodore 64 My first admin experience was on the day I was made an application administrator! (Not ideal!) I had a v...
Mistake 5 Having a test environment is a good start, but it’s not enough. Have you ever thought you were in a test environment but were actually in production by mistake? Never happens, right? 😉 A...
Hi Guys, So im trying to automate a process from the service desk to send an epic, with stories and sub tasks under the stories to a separate project so that, the team there can do their thing...
Mistake 4 It’s shocking, but many organizations don’t have a test environment! I didn’t have one when I first started out either. But I quickly saw how important it was to be able to experimen...
Mistake 3 How many different issue types and combinations of issue types could one organization possibly need? One company had 134 issue types and many unnecessary issue type schemes! Thi...
Mistake 2 As a Jira administrator and consultant, I’ve seen plenty of horrendous workflows. The worst had 39 statuses and 1,007 transitions. It’s the longest workflow I’ve seen. And no, I did ...
Mistake 1 One of the worst workflows I’ve seen is unfortunately, one I built. We were having process problems and thought a comprehensive Jira workflow would solve them. But I’ve since learned...
“Oops!” “Oops! I can’t believe I did that!” “Oops! I can’t believe I did that in PRODUCTION!” Remember that time you prevented everyone’s progress after a permission change? Or the time yo...
Hello, Does Jira 10.13 support Genoa and/or Sapphire Rapids CPU? Thank You
I am creating reports for my teams. When I added the Created vs. Resolved report it shows the team has a negative number. I want to be able to explain that to my teams prior to rolling out this repor...
Trying to populate description but my script isn't working. Can someone help? Custom field is a cascading select list. -------------------------------------- const changedField = getChang...
Dear all! Could you please confirm if there is already a free plugin, API or any other alternative to integrate SNOW to JIRA CLOUD? If so, what would be the best solution today?
I had the following automation which was working The goal was to update fields in case the ticket is moved to an Epic matching the condition. However, the it says issues did not match ...
I am building a Power BI report with the JIRA REST API and we are trying to reach the field which holds the [ Time-in "Backlog" ] value. It's visible in the "Status Time Free" in the toolbar. Value i...
I would like to know if there is a way, via automation, to clone the attachments from a ticket to the clone of that ticket
Currently Advanced Roadmap shows a hierarchical view of work based on Parent Link field. The new Parent field does not seem to work with the roadmap. Is there a plan to make this work the...
Hi All, A method that worked up until Jira 9.9 no longer works. The error occurs from Jira 9.10 onwards. The method is as follows: public String fromHtmlToWiki(String txtHtml) { &nb...
Hi I am running through process of JIRA migration server to cloud. I have a few questions 1. I am trying to download the Migration runbook but getting access denied can someone please assist 2. Has...
We have a project where mail handler is configured in our Jira server instance that we want to migrate to Jira Cloud. Our preferred choice would be for the project type in Jira Cloud to be a 'team-ma...
Hi, I am using my Plan to make soms sort of roadmap of my features. However, my sprints are not showing in de upper row in my Plan. It shows some dummy "projected sprints", but I want to see m...
Hi guys, Is it possible to directly add users to Jira without waiting for them to accept the invitation? I want the status to be immediately active and not invited.
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| October 29, 2024 12:25 PM PDT | ||
| October 24, 2024 8:43 PM PDT |