Jira

Hi, I am not using any filter; however the board view is not showing all tickets, I have 127 tickets in "Done" status, but showing only 60. The same in the summary tab, it only counts those 60 ins...

• Question
• board
• cloud
• jira-work-management
• jira-work-management-cloud

...mailImágenes Acceder Colombia Sobre Google Publicidad Negocios Cómo funciona la Búsqueda Privacidad Condiciones Preferencias&quot;" type="Error"><![CDATA[expected web application to i...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• xray

Hi, We are in a phase where we need to do end to end testing (involve multiple applications) We already have modular tests (for different application) written and testing to those is in progress. N...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way once a ServiceNow request is pushed to Jira to break the sync connection?   I would to be able to close a ServiceNow request leaving the jira ticket open to be placed in a b...

• Question
• cloud
• jira-software
• jira-software-cloud

My company doesn't allow us to create a time tracker with hiperlink, but using the Jira/Harvest integration save me time and be the time sheet more accurate.  is it possible to continue using t...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello What is the best way to set up billable and non billable time on projects? For some projects and issues  I need only option to enter billable hours, for other I need only non billable op...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello everyone,   we are currently trying out the addon "Team Reports"! A very nice tool! But i cannot achieve the info that i need! We have the following initial situation: Our project is...

• Question
• cloud
• jira-software
• jira-software-cloud

Dear community,  I wanted to give "Team insights for Jira" a try, and wanted to install it on our Jira cloud instance, but after installation, when trying to reach the configuration page, I get...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, We currently have a number of Jira Data Center products with Data Center instance in the XL size profile well past the Atlassian recommended limits.  We are considering moving some proje...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi  I have an issue with Plans.  When I use Auto-schedule button it all time arranges epics by issue key, not by rank or priority.    How can I change it, to Au...

• Question
• jira
• jira-server
• server

Hi, I have this Automation on a Structure and I'd like to hide MBI/THEME/PE when I don't have Epics under them according to filters (basically: keep the green zone and hide the red zone). Does someo...

• Question
• jira-software
• jira-software-server
• server
• structure

Want to get all the issue types while choosing. As per Jira there are different issue types but few are not available while creating the issue. Below is the snapshot where the missing issue types are...

• Question
• cloud
• jira-software

I'm trying to setup an automation to check the linked PR status and move the ticket back to the previous status if the PR is in "Draft" status.  I've found some option in community but seems ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I changed my phone recently and now the Authenticator app doesn't show my codes anymore, even if I'm logged in with my main Google account. Because of that, I can't access my account anymore on ...

• Question
• jira
• unknown-hosting-type

Hello, I have not been able to receive email notifications since I joined my company on 8/21/23.    Can someone please assist me? I have all of my emails toggled to be ON in my settings....

• Question
• cloud
• jira-software
• jira-software-cloud

I've created a filter that captures issues for which the current user is a Reporter or Assignee.  (I assme Assignee will only yield a result if the current Assignee is the current user.)  ...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to use the variable ${request.details} from Customer Notifications that shows all details from the Request Type according to this article in Project Automation?

• Question
• jira
• jira-service-management
• jira-service-management-server
• server

We have a local server  license Maintenance expires 14/Feb/24 is it posible to migrate this license in to our current instance in the cloud? how many users would it support?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi everyone, I'm trying to change the full name and public name on this link Atlassian account Even when the field is editable and I type the new name, it doesn't get the change, when I t...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, can someone tell me if im (somehow) able to use JQL that will give me result of tickets which have following: for example: We have updated the field 5.9.2023 and 5.10.2023 it will appear i...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello I have question for my automation

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a question about Advanced Roadmaps. We want external employees (stakeholder) to access one specific plan and only one plan (Advanced Roadmaps) without being able to see other internal com...

• Question
• cloud
• jira-software
• jira-software-cloud

As per the project permission scheme only some roles, the project lead, two groups members and one Group custom field value can able to create issues in this project, and Project lead does not want n...

• Question
• jira-software
• jira-software-server
• server

Hello Community, I wanted to reach out to see if anyone else is experience any problems recently with automations where you are creating a task or story under an epic.  Previously, I have been ...

• Question
• automation
• cloud
• epic
• jira-software
• jira-software-cloud

We use automation to clone tickets from our Service project to our Software project.  See an example of an automation below. Is it possible for a pop up box to appear where Support can edit th...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud