Jira

I've created and added some custom fields to Jira Software projects and they appear.    However when using the 'Create' option the dropdown that appears has older fields and not the newer...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, Story is linked to BPT or Interface with linked name "Connection Child" ( This is project need) i am trying to Sum the time tracking but it says no action performed Automation is below in schedu...

• Question
• cloud
• jira-software
• jira-software-cloud

Parent in(storyid1,storyid2...) can be used for getting all subtasks that were part of a story.   For our projects, we need the JQL to fetch all subtasks that are part of an Epic. Can you ple...

• Question
• jira
• jira-server
• server

When we try to add a worklog for `2023-11-16` with a start time of `09:00`, the `startdate` value in the `worklog` table would be `2023-11-16 10:00:00.000 +0200`. As our current time zone is GMT+2 an...

• Question
• jira
• jira-core
• jira-software
• jira-work-management

With the addition of being able to assign tasks to teams as well as individuals I had hoped that this would allow for the ability to @Tag the team from the mobile app. Sadly this is not the case and...

• Question
• cloud
• jira
• jira-server
• jira-software
• jira-software-cloud

Hello, I have a plan with around 100 epics and over 300 histories, and I want to export it to a printed version. Is there a way to do this elegantly? I could use a pdf export covering the whole pl...

• Question
• cloud
• jira-software
• jira-software-cloud

Number of days remaining in active sprint board was properly displayed until a few days ago. It was placed before ''Complete sprint'' tab. Today it looks like it disappeared. How can I add back this ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Community, I am very new to Jira. First things first: I am not my org's or the customer org's Jira-Admin. My task is to migrate the data of two team-managed projects into an already exist...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm having trouble viewing my issues, on my laptop and web it works fine, on the main version it works as well, it just doesn't work on my desktop on the preview version of Teams. I tried signin...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

When I am trying to be deleting the empty sprint from backlog getting error("Something's gone wrong, Refresh the page and try again)

• Question
• cloud
• jira-software
• jira-software-cloud

I am encountering an issue while creating a new project in Jira. The problem arises as I cannot find the "Test Case" and "Requirement" ticket types during the project creation process. I have previo...

• Question
• jira-work-management

HEllo, Is there a way for example to put automation rule, if the issue remain in the same status till the due date then send a message to assignee. for example, if the issue stay in review for one ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, I've been trying to solve the problem. Well, Jira is not responding right now. I am using Chrome and I already tried to login to different browsers but still cannot fix the problem. Any sugge...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, As part of a Jira-ServiceNow link, I'm looking to automate transition's tickets when a comment from Service Now is added to a ticket. The comment is added to the ticket automatically by a g...

• Question
• automation
• jira-software
• jira-software-server
• server

In my Sprint report one of the issues is listed in the "Issues Removed from Sprint". Although as per the history details of the issue, it was never removed from the Sprint and all the status it was c...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there, I have a Kanban board where I can see this grey/red dots, showing me the number of days this issue is in that column/status. The question is, if I can filter on that value with JQL. I kno...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, is it possible to create custom fields in Jira work management Project card? or some App that could do it? i don't need to ad fields in task, but in Project card (i.e. Customer reference, due d...

• Question
• cloud
• jira
• jira-work-management
• jira-work-management-cloud

I am trying to copy three fields automatically from the initiative to the epic - I am not able to use any branching (see example in screenshots). Do I need to use smart values?

• Question
• cloud
• jira-software
• jira-software-cloud

Hey,  I've got a Jotform to record issues and attach images and I'm using Zapier to bring this information into a Jira ticket.  The images are recorded in their own field in Jotform and no...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I am interested in finding a solution for exporting Jira Assets objcet schema import configuration. ( Assets -> Object schema -> Schema configuration -> Import) Is there anyway to d...

• Question
• cloud
• import
• jira-service-desk
• jira-service-management
• jira-software
• +2 more tags...

how to give project access to the user

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to perform automation every 2 week to increment labels numbers, exmaple: if label contains "WW" (i.e. full label: "WW47-48/2023") i would like to remove it and create and apply the incr...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to create new group in People option  for the project as per below navigation so please suggest steps as i am already Org admin.   Also group already been created just wanted to ad...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello community! Im looking for solution to highlight new tickets that was added to active sprint with different color or any other marks, we had it on jira server before, now looking for cloud ...

• Question
• cloud
• jira-software
• jira-software-cloud

Summary Hi! As a Project manager on one of products, I have spotted an issue, when Jira thinks that there's no time left for the task but according to the estimation it's at least a third of it Her...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud