I'm new to JWM - looking for a straightforward way to export a weekly status list for a team meeting. Is it possible within Team-managed projects to: a) Add or edit an existing field within each ...
Hello, we are intenstly monitoring our S1, S2 tickets. I have written automation to provide a slack notification when a ticket gets a S1, S2 status either on create or update. What I would l...
Per @Trudy Claspill I am starting a new request for help with this automation issue. The original question was from this conversation: How can I produce a specific kind of aging report without add-in...
In my cloud software instance I would like to employ some sort of change control. For example, before some releases a new workflow, it is reviewed and approved. Is there any way to do this in Jir...
Use Case When an issue is transferred from the helpdesk to the second line, a new action is created for that department and the helpdesk issue is linked to it. When the sprint starts, I want the rep...
Was hoping to assign field values like this: <script type="text/javascript"> window.ATL_JQ_PAGE_PROPS = $.extend(window.ATL_JQ_PAGE_PROPS, { triggerFunction : functi...
Is there a way to automate that the PI is also set to unassigned once an orphan story is moved to Team backlog still being reported at the ART-level as an orphan story? I included a screenshot of the...
I would like a Jira automation to create a new asset in an established object schema using fields gathered during the jira process. here's the use case: We have steps to develop a webinar...
I am trying to trace what production deployment is a ssociated with a particular story (issue).
This issue relates to Jira Software cloud. It is experienced by multiple users in the company. In the kanban board view, when we click on an issue to open the issue view, after a few seconds t...
I have this workflow transition It is active. It is from open to resolve and it depends on whether the user is any three of the roles Admin, developers, or scientist I have added mysel...
Issue Attempt to integrate Jira Server connector into a Microsoft Teams channel using the following steps. Next to channel name click ... > Connectors Next to Jira Server Connector click...
I have created an automation rule and want to get the attachment filename of the current issue, via the smart value. For that I added a Log action with the Log message {{attachment.filename}}. ...
Hello - We have added Epic ranking as a custom field for Epics. We want to export the current rankings to excel. Then update and import back in to update the Epics. I've not been able to make...
Hello! Just created a new subtask type and, according to the workflow schemes, it is assigned properly: which looks like this: However, once I create said new subtask type, the workf...
I'm parsing out values from an e-mail created issue and populating fields in a new issue. I've created a Lookup Table and I'm using .match methods and regular expressions to extract the values from t...
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When I create a ticket/issue in JIRA, I want to auto-send an email to individuals/groups relevant to that ticket. These are individuals who want updates about if we received the issue, if it's being ...
The main context of this ask, is the lack of Data/Time fields in Jira for when an SLA is met within Service Management. We require knowledge of the date/time for reporting. So we created 2 date/time...
Hello! As customers enter support requests through our portal we are looking to prompt them to acknowledge some information. The prompt would be based on the value selected of a required field....
When I try to run the below API calls. I got result as null. https://XXX.atlassian.net/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer is this api GET request is still valid? o...
Hi, everybody! This is my first post so I hope I'm posting it in the correct place. When I'm viewing my team's board, is there a "Select/Unselect All" feature when selecting/unselecting Epics, Spr...
I have a filter to get issue that are: * type = bug * created date = between <start date> and <end date> I'm trying to get the same set of bug tickets that is shown in the stan...
I will explain in detail. Please see the below detail. Step 1: in the DH-RPM-Sprint 1 has 4 to 5 Stories in To Do Status. Step 2: After change the status from To Do to In-progr...
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