Jira

I have a question regarding configuring SSO using Microsoft Entra ID.  Thanks to the Atlassian comprehensive document, I can do it without a problem. However, we want to confirm a few things be...

• Question
• cloud
• jira
• jira-cloud

Hey All, We have workflow to close the issue after 3 days if no updates. Before that we have the schedule node check for every 10mins and comment on the issue kind of reminder . reminder JQL ...

• Question
• automation
• cloud
• jira
• jira-cloud

Hello I am writing jira automation. I also want to receive the link of the blocked task in a task message in the e-mail body. example: Task-1 is blocked by Task-2 Can you help me give the URL lin...

• Question
• cloud
• jira
• jira-cloud

Jira Service Management now offers a new feature - Request Type Templates, aimed at simplifying the process of creating new request types in company-managed projects. This addition benefits both expe...

• Article
• cloud
• jira-cloud
• jira-service-management

Hi.   as part of a large clean up I’ve deleted many many status options and purged workflows and archived projects.  However it seems that in drop downs or auto complete field if I do a q...

• Question
• cloud
• jira
• jira-cloud

Dear all, Would like to ask what are the main changes of updating JIRA version from 7.13 to 9.12? What should I test in the UAT before the update? Thank you.  

• Question
• cloud
• jira
• jira-cloud

I have successfully integrated Jira and TestRail. However, when attempting to create a test case and filling the reference field with a Jira link, I encountered an error: 'An Error Occurred - Attempt...

• Question
• cloud
• jira
• jira-cloud

1. Can I have customized action under list of Issue/Subtask actions against subtask? 2. Can I create a rule that will be triggered when the customized subtask action (of point 1) is invoked?

• Question
• jira
• jira-server
• server

• Question
• cloud
• jira
• jira-cloud

Hi, Can anyone suggest some unique use cases wherein jira can be used for eg currently we are using along with whatsapp to create tickets and track it need everyone’s views what all things is poss...

• Question
• cloud
• jira
• jira-cloud

The Billing Admin has left the company, we do have a Organisation Admin with access, he is the Head of Engineering, however we can't see where to upgrade as per the link: https://support.atlassi...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I am new to Jira, I have been struggling to split workflow and screens for issue types in Jira, I understand what i need to do but I just doesn't come together. I would appreciate your...

• Question
• cloud
• jira
• jira-cloud

Dear Support, I use in default mode, no custom field, no filter, no tab, etc, just input Epic and Task on Backlog and it shows automatically on Timeline. But somehow, some issue is missing in Backl...

• Question
• cloud
• jira
• jira-cloud

We have installed Jira Server for Slack (Official) v. 2.0.13 (which is the most updated version that I am able to find), and it's receiving duplicated notification in the channels. However, there's ...

• Question
• jira
• jira-software-server
• server

Hi there, I have an automation script that creates new stories and then "Epic Link" to an Epic when a specific label is used in the Epic. I am trying to switch to "Parent" but am encountering the e...

• Question
• cloud
• jira
• jira-cloud

Hello. I'm trying to set up an issue type hierarchy in JIRA Work Management, but I don't know why it's asking me to update my Jira Software Premium account. Please refer to the picture for more det...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

We want to ensure that the Epics in Jira--particularly in backlog--reflect our stack ranking. However, we've discovered that the stack ranking in the backlog for Epics is aligned with the stack ranki...

• Question
• cloud
• jira
• jira-cloud

I have a company-managed-project. Currently it's a single backlog. I wanted to set up 3 teams inside the project. Help files tell me to select the Teams tab at the top and click the "Create Team" but...

• Question
• cloud
• jira
• jira-cloud

  Issue: Fields not linked to a specific task type screen scheme are displayed in the task details view of the backlog.(Refer screen shot below)   Expectation: Only fields associated w...

• Question
• jira
• jira-software-server
• server

I've migrated a team-managed project to a new instance, and it seems to have lost the atlassian-addons-project-access and because it's a team-managed project.  There doesn't seem to be a way to ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, I'm attempting to use the Agile Wallboard Gadget as part of our team's dashboard. I'm able to have the board populate, however when I go to add in the quick filters (I select them in the edit ...

• Question
• dashboard
• gadget
• jira
• jira-software-server
• server

Hi, For most of my automation rules I some idea where to start. But for this scenario I'm not sure if it's even possible. Is it possible to create a Jira automation rule that will auto assign tickets...

• Question
• cloud
• jira
• jira-cloud

We are having some challenges attempting to restore a JIRA instance from cloud to server. How do we address the below error?   Stack trace: 2024-01-11 20:26:35,747+0000 JiraImportTaskExecuti...

• Question
• jira
• jira-software-server
• server

We are currently not able to connect to the Jira Marketplace with our server instance due to security restrictions, but we are looking to migrate into Atlassian Cloud. Since site import is no longer ...

• Question
• cloud-migration
• jira
• jira-cloud
• jira-server
• migration-customer-care
• +1 more tag...

I am trying to configure a new Teams kanban project/board with a backlog. I am following the instructions from atlassian and have enabled the Backlog feature (I'm both a jira and project admin).&nbsp...

• Question
• cloud
• jira
• jira-cloud