Hi!
I'm using both Jira and an external issue tracking system.
In Jira I'm using
In the external system I'm:
The data from external source looks like this:
Hi @Rando Tomingas ,
Maybe consider a different approach: using the "Extension Search Field" feature from the third-party app "External Data for Jira Fields." This allows you to use a native search field type that stores both the value and ID directly in the field, making it accessible for JQL queries later.
The only limitation is that the values must be accessible via a REST API endpoint or database to perform the search. Hopefully an option worth the look?
Please remember, the marketplace offers additional options that might suit your needs, which you can find through a search. I should mention that I am collaborating with the vendor of the app I recommended.
Best regards,
Thomas
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