Hi everbody,
I'm using the CSV importer to create a lot of similar tickets in one rush.
We fill a lot of different fields in our CSV which works perfectly.
One of our prefilled fields is the "reporter" field. In our CSV we put here the e-mail adress of the person, who should be assigend as reporter in the ticket. This also works almost perfectly. We just have problems with e-mail adresses which contain a "-" in the name such as "anna-lena.winkler@cancom.de".
Till now, it worked with all other e-mail adresses, thats why I think the Problem is "-" inbetween the name.
How can we solve this problem, so that the e-mail adress will be recognized correct and user will be assigned as reporter?
Thanks for your help
Best regards
Ramona
Hi Ramona - Welcome to the Atlassian Community!
I suggest you go ahead and open a support ticket with Atlassian for this Please post the resolution back here for future readers.
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