Jira

Looking for help on cloning. I have multiple boards that feed in to one board on work management. the multiple boards have automation that will clone a task in to this board. Once a task or issue ...

• Question
• cloud
• jira-work-management

I think I am locked out of LATS.

• Question
• jira
• jira-software-server
• server

Hello! We are working in JSM and my team works within 2 shifts. How can I separate the total amounts for 2 shifts? For example, I want to make a report which shows me average amount of tickets on 2nd...

• Question
• jira-service-management

I would like to clone a ticket already created in the software

• Question
• cloud
• jira
• jira-cloud

Hi Community,  in the current Tempo settings, it is not possible for users who have been granted a one-year grace period to delete that setting, which poses a significant problem for us. Did an...

• Question
• addon-is.origo.jira.tempo-plugin
• jira
• jira-server
• server
• tempo
• +1 more tag...

Hello, I am working on using Jira Automation to send issue updates to Google PubSub. However, I am facing challenges with the message format required by PubSub, which involves using a Json Object wi...

• Question
• cloud
• jira
• jira-cloud

Hi all, Is there a way to download IDs for each and every value in the Select List (cascading) field? I have no problem getting those IDs "manually", one by one, but the field in question has too ma...

• Question
• cloud
• jira
• jira-cloud

Zendesk links a ticket to a Jira ticket - How do I report the number of linked ZD tickets to single Jira ticket.   For example -A board  shows several Jira tickets, within those tickets c...

• Question
• cloud
• jira
• jira-cloud

I have list of issues each with >1 label inside a filter. I need to create a label wise ticket count widget inside a Jira dashboard and I am using Issue Statistics widget for this. The problem is ...

• Question
• cloud
• jira
• jira-cloud

I've been a scrum master for some years in an earlier emplyment and now also admin in my new job so I know how to work in Jira but lacking some info on the background setup. Guess that's why I can't ...

• Question
• backlog
• cloud
• issue
• jira
• jira-cloud
• +1 more tag...

A team member cannot access or JIRA board, though access has been granted hm by out administrator. On clicking the invite email he is met with a message indicating that he doesn't have access.

• Question
• cloud
• jira
• jira-cloud

Hello,   I have created new screens, screen scheme and issue screen scheme.  I have defined few values to be displayed for my Create bug screen, but I am not able to see all the fields d...

• Question
• data-center
• jira
• jira-software-data-center

After Migration from Jira Server to Jira Cloud we have now noticed that the time information in the file attachments for projects in the German version (profile settings in German time format) is not...

• Question
• attachment
• cloud
• date-time
• jira
• jira-cloud
• +2 more tags...

Hello! I'm currently setting up a new project. I've already set the non-working dates to take into account when scheduling issues. Is there a way for Jira to also take into account leaves/OOO tha...

• Question
• calendar
• cloud
• jira
• jira-cloud

Trying to se if we can move from server to cloud but the migration assistant does not start. It was updated to latest version but when trying to enable it it fails to load.  

• Question
• jira-core
• jira-core-server
• jira-software
• server

Hi everyone! I created a custom field (named as Responsible Developer) and its type is User Picker (single user). Then, configured fields in User Story type issue and added Responsible Developer a...

• Question
• cloud
• jira
• jira-cloud

We have Epics in a Work Management project. In the "List" all Epics are displayed, but if I expand one, only child items from the Epic's project are displayed. How can I also display child items fro...

• Question
• child
• epic
• issue
• jira-work-management

Hello, Jira doesn't allow one of our users to access board and other project sections. Only this user. I dunno the reason cause we use the free version and we have only 10 users and only this person...

• Question
• cloud
• jira
• jira-cloud

Hello,  Is it possible to automate the following process: when User Story will be moved to Ready for Development status, can it be automatically moved to NOT STARTED Sprint "Ready for Developme...

• Question
• automation
• backlog
• jira
• jira-server
• server

lets say I have multiple epics all of which have tasks and stories within them (child tickets). Each epic is assigned a label. However the child tickets of these epics do not have the same label a...

• Question
• cloud
• jira
• jira-cloud

I'm migrating to JIRA from another issue tracker. It seems that JSON import can import everything I'm interested in, but I'm unsure of the format of the JSON. Is there an example reference JSON th...

• Question
• import
• jira
• jira-software-server
• json
• server

Hi community,   I want to configure the Jira to Create ticket from received forwarded email by using WebHook and Jira Automation rules in different projects. I don't want to configure it throu...

• Question
• cloud
• jira
• jira-cloud

In an automation, I want to fetch the parent of the trigger issue and then the child of that fetched parent. Is it doable? I want to build a Jira automation for a scenario, If a Field is updated on ...

• Question
• cloud
• jira
• jira-cloud

First of all, I have already looked at answers and links provided here: https://community.atlassian.com/t5/Jira-Software-questions/Migrating-from-TFS-to-JIRA/qaq-p/1241424 What I need to do is ...

• Question
• jira
• jira-software-server
• migration
• server

How to copy latest comment of an issue to its linked issue using automation?

• Question
• cloud
• jira
• jira-cloud