Jira

Hello everybody, I need your help. How I can change the Assignee automatically if the user change a specific custom field? For Example: The user changes the custom field developer in the edit...

• Question
• jira

1) Incoming email from customer received, JIRA issue is created 2) JIRA user adds a public comment, email notification sent to the customer from liverebel@zeroturnaround.atlassian.net 3) Customer ...

• Question
• atlassian-support
• cloud
• email
• jira
• jira-service-desk
• +1 more tag...

I have created a issue of type 'Bug'. I am able to get this issue(eg: MYP-1 is an id for the issue) Now, how to get the Bug id (i.e type id) using MYP-1

• Question
• jira
• identity
• issue
• key

We have intranet based on typo3 and would like to use the issue collector functionality to submit tickets to jira (standalone) without requirement of actual jira login. Unfortunately so far it doesn'...

• Question
• jira

We are using Jira 4.4.5 We are in need of a JQL query that should provide the results as per the below conditions; All Issues where Issue Type = Defect AND Evnironment = SIT Group by Project Role...

• Question
• jira
• jql
• project-role

Hello, We have an old Jira instance on Version 5.2 and a new instance version 5.2. Inside the new instance i have a link "View Workflow" beside the status field. This is missing inside the old in...

• Question
• workflow

Hi Support, we want to disable Configure Field on Jira System. Please let us know how to achieve this. Find the screen shot for information.

• Question
• jira

I need to change the username for some users, which can not be changed using the admin interface. I have database access (Oracle). Which tables should i look into for making this change? We use JIR...

• Question
• jira

Hi, Our company just purchased a license for Greenhopper, JIRA and Confluence. We have different environments (preproduction, production, ...) on different machines. My question is: I can insert ...

• Question
• jira
• licence
• server
• update

I've set up a sprint with "Original Time Estimate" as the estimation statistic, and set the time tracking to "Remaining Estimate and Time Spent". When I log work or reduce the remaining by editing th...

• Question
• jira
• jira-software

I'm tying a Jira Issue Collector into Confluence in the Documentation theme and I've got something I know users will complain about, which is the font color. I've been looking all over and I can't fi...

• Question
• jira

When editing a task with a custom Cascading Select, if you select 'none' and then update the form you get a : java.lang.NullPointerException 2012-12-17 14:31:40,240 ajp-59310-11 ERROR x457340 871x12...

• Question
• cascading-select
• jira

hi there I have set up a test STASH v2.0.2 deployment on amazonAWS, licensed under a test license, and a production JIRA ondemand 5.2, licensed untill next year. All versions up to date as 14/gen...

• Question
• bitbucket-server
• cloud
• jira
• link

Hi, I wanted to create a readonly custom field and found the "Read-only Text Field" custom field type. But how do we sent the value of this field. Regards Deepak Bhatia

• Question
• jira

For each project I can dump all the labels in use. Since labels are case sensitive, and to manage wild fire among labels (android, Android, AndroidPort, JellyBean, etc) a tiny bit, I am looking for a...

• Question
• jira
• label

Need to edit the description of status ‘Closed’. By default, it says closed issues ‘can be reopened’. Would like to make it ‘Can’t be Reopened’. I tried editing the description, but this is not ref...

• Question
• jira
• status

I want to change some issues that I've already created to Epics, but when editing the issues, I do not see the Epic in the Issue Type pulldown (attached pic). I do see Epic in Issue Type pulldown w...

• Question
• cloud
• jira-cloud

I've just realised that any user (in fact I have anon users who can browse projects) can see and use the workflow buttons on all of my tickets that they can see. Is the only way to control this, ie; ...

• Question
• jira
• permission
• workflow

My customer would like a copy of a comleted project. I am the license owner of the OnDemand services. Is there a way to provide a copy of a project for them to use without the need of an OnDemand l...

• Question
• jira-cloud

This afternoon I updated available plugins in a testing enviroment, which included the Jira Suite Utilities and found an error had occured when someone attempted to create an issue: Error creating ...

• Question
• addon-com.googlecode.jira-suite-utilities
• jira
• validator

Hi all, I am attempting to do the following: When a issue is created, a transition post will assign the issue to the role of 'managers' for it to be okay-ed for work to be done on. I have...

• Question
• cloud
• jira-cloud

When users try to transition tickets, the application hangs and will produce this error message The JIRA server could not be contacted. This may be a temporary glitch or the server may be down. C...

• Question
• error
• jira
• transition

When performing a JQL search, is it possible to only search the parent component and generate results that include the children components? Here's some background: https://confluence.atlassian....

• Question
• component
• hierarchy
• jira
• jira-software
• jql

Hi, I would like to customize the JIRA login screen. Nothing difficult, I just want to add some additional text to guide the user what to do in case they don't have an account. The screen I am looki...

• Question
• custom-field
• login
• screen

Under General Configurations, I have the option of "Allow users to vote on issues" turned ON, why can some users vote on an issue where others can not? I though initially it might be because of the ...

• Question
• jira
• jira-software
• permission
• vote