Hello, We have recently upgraded to 5.2.8, since then we can't open for view some, not all,issues. When opening such an issue blank white IE page appears. What could be the problem? It loks l...
1. Jira 6.1 + Service Desk plugin 1.0 installed 2. I have converted an existing project into a Service Desk project 3. I have added the "Customer Request Type" as custome field ...
Hello, Is there a way to customize the submission message generated by an Issue Collector after a user submits a ticket?
Hi All, in IE browser if I enter correct user id and password, I always get the empty login screen in return without a reply. Do you have any idea? Thanks
Where can I find the Test Steps Status? What table is in the data base ?
I want to import JSON file for importing link information in JIRA 6.1. In previous version ,JSON file had src and destination key as pkey(issue key). If that column(pkey) is empty in JIRA 6.1 ,w...
I run my SDK point to Jira database, but my SDK version is different to Jira Version. When I tried to restart Jira the system are showing this message: Failed to start JIRA due to a build number ...
In one of my JIRA project, I have 13 different security levels. Sometimes it is required to choose more than 1 security levels for a particular JIRA ticket but didn’t that option. Well, we can crea...
Can I add the Zendesk ticket number to timesheet reports in Tempo?
Does anybody have any advice on what is the best way to configure Crowd so that it can be used by internal applications as well as custom external applications? Here is our current configuration ...
I added a collumn to our scrum board in OnDemand JIRA Agile but it is not possible to transition from the other columns to this one. The only way I found to add the transition is by copying the workf...
<web-item key="vacCalendar_link" name="Vacation Calendar" section="my_links_link/my_links_section" weight="10"> <label>Vacation Calendar</label> <link linkId="vacCalendar_link"...
I have sent a support request to Andy, but I thought I should also ask here to share the problem and solution to others. I try to setup a HTML format to jira users in a acknowledgement email and ...
The problem is that: - Our company standard policy is 'archive JIRA logs in 3 years' only. - But one of our customers (projects) want to archive log in 7 years. Is there any way to satisfy this...
I can open the edit project dialog. But when I click the update button, nothing happened. I've tried this issue with IE8, Chrome30 and Firefox24.
Hello, I am trying to automate task in Jira, where if approver approves some request, I want to call script (which does export assignee name in excel file). very new to Jira so step by step answer wo...
Hello. I do not understand how to properly realease a version of the kanban board. I followed the instructions here https://confluence.atlassian.com/pages/viewpage.action?pageId=391087245 b...
Is there a way to show a list of previously executed JQL queries without having to save them as filters e.g. the last 10 queries that have been carried out. Thanks, Paul
Hi! We have an internal Jira System and need to sync/communicate with an external RedMine system. No direct connection is available. We could (right now) only communicate using e-mails that are p...
From a JIRA issue, can you embed an image which is stored in Confluence? I know you can link to the Confluence page using a URL, but I want to embed the image, so it appears as a thumbnail in the J...
I've been working thru the setup to create new Jira issues for failed builds (Jenkins) from email messages using a gmail account. Most all is working based on the documentation, except the removal o...
Is there any add-on for time format custom field (hh:mm) ? ie: 05:23 So I can search for issues where timefield > 3:00. Note: It is not related to spent work time to resolve the issue.
I wonder if any Post Function to allow me one Issue Assign a user, according to the values of a previous field. Example: If a select option box Development Issue Assign Juan Perez is, if I choose...
I have a Tempo Team configured as such... Tempo Admin = AdminUser Tempo Team = User1, User2, User3 Lets say I have 10 total users (Users1-10) and they logged work on two separate Projects (...
Some Confluence pages fail to link when using the "search for" Confluence Page from Jira. For other Confluence pages in the same space there are no problems using "Search For". I have configured ...
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