I got a license for JIRA On-Demand. Right now we are trying to integrate with Zendesk and it's important for us to have calculated custom fields and I saw there is a plug-in for it, but not sure...
Not sure where your support is ... my our JIRA admin made me the lead on a project but it's not showing up in my list of "All Projects" and I can't create tasks. It's slowing us down ... Also,...
Hi! Is there anyone out there who knows a simple solution for the following. Main issue has subtasks, if conditions are not met(sub-tasks have to be closed) transition button is not dis...
Is it possible to see more than 50 Issues? I have a Gant overview of my projects as an Gadget on the dashboard. There are about 450Issues in the filter I want to display in the overview. Now the G...
Hello, a customer need is getting a dashboard table getting own ticket which are not closed or resolved yet. That list should show the ticket with specific highlighting depending on "overdue state"...
We need to add links to notes documents in JIRA. ( Notes://.... ) Is there a way to configure this? Thanks in advance
Hi, Is it possible to start JIRA Update by GUI? I want to update from 6.1 to 6.3 but cannot find any Update functionality in GUI. I found only Installation Guide to Update with needed access to th...
Hi, Following the Jelly Tags documentation, I'm trying to add a project role into a permission on a permission scheme. I get an error back from the Jelly runner referencing the permission for the b...
When editing the post-function for a JIRA transition that notifies hipchat, The default (blank) field gives a message with content eg: HC-123: A test issue Status A→Transition→Status B&nb...
The scene: I have a transition from Open -> Closed. I have 2 issue types 'Fixable' and 'Random'. The Issue: I want to create a post function so that on transition from open to closed the 'reso...
So I'm trying create a screen where you can alter the customer request type. I can add 'Customer Request Type' to a screen, but it won't actually show up in the screen. Is there something specific th...
When we manually add new users to our OnPremise JIRA 6.3.9 via Administration > User management > Create, the newly created user is auto-assigned to one additional group, besides the obligatory...
The report view shows a number and it does not match what is on the issue itself (which we changed at some point during the sprint or at the end). Is this intentional?
I'm trying to set up JIRA Agile for my team. I created a test Story, and gave it an estimate of 1 story point. I then created a sub-task. I put both In Progress, then clicked Log Work and entered 1h ...
Hi, I have edited and also tried to create a new workflow to add to my project/JIRA but somehow the additional steps are not being displayed in my project/JIRA. Please help. I tried t...
I have defined screens and specified the fields I want in them But - when the screen comes up, not all the fields appear. They are in the field configuration and they are definitely not ...
Hello, I want to know if there is any way to create rapid boards from templates, or import a generic board configuration from some place. We have a lot of projects in our company and it will be good ...
I am having issues with workflows (creating issues/etc) in JIRA Service Desk after upgrading Script Rummer and JIRA Agile. (Script Runner 3.0.7, JIRA Agile6.6.41). The i...
I would like to capture the keystroke or click which executes the delete button when a user is trying to delete an issue. I would then like to run a SIL script or Javascript which will check if...
Hi, I have a user who is looking to create something similar to a burndown chart without using Agile. The premise is pretty much she has a filter for all the issues she cares about.&nbs...
I am not getting the desired behavior from my code. AP.require(["history"], function(history) { var diagramAnchorName = 'MyAnchor'; history.pushState(diagramAnchorName); // Close viewer ...
I am trying to upgrade JIRA from 5.2.11 to 6.3.12 but i am having issues: Exception thrown during upgrade: com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.util.con...
I assume it would be in the same place JIRA stores all its attachments, but I don't know where that is either. Is my assumption accurate? If so, where are attachments stored?
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