Community resources
Community resources
Community resources
Jira
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Hi, I want to set a number field by selecting another field. The custom field "Category" is a select list (single choice), the custom fields "Weight Order" and "Weight Project" are number...
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When I tried to import my content, I got the following error: The file you are trying to import is from JIRA 6.5-OD-07-005, which is newer than your current version of JIRA and will not work. The im...
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We have medium sized backlog of about 300 items which not always that easy to overview but its manageable. It gets really hard although when we wanna focus on a set of specific items in context of t...
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My ticket status still is "waiting for support" after we respond to customer and not change the status to "waiting for customer", anyone can help us to solve it? Respond2.JPG Respond1.JPG Respond....
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Hi, I'm trying to get the default value of a number field. I need this deafault value for a calculation, therefore it has to be a double. The default value of weight is 0.2 def weight = Double.valu...
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Ive noticed a bunch of weird shit on my cpu,l and my research has led me here.... who is in my cpu and why?
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HI all, we have this situation: Our licence has expired on the 15th. of Jan. But there are some Pugin updates that have come out before that date, that we did not install in time. Is it...
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I would like to understand the logic to cluster issues in the control chart. My control chart currently represents various clusters/groups of issues in a day (green dots vertically positioned over th...
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I successfully installed the Catworkx Plugin Outlook to JIRA and also installed the Add-In for Outlook. If I do a right Mouseclick on an Email I see The 'Add a comment' and the 'Create an Issue' opt...
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Hello, we have noticed that we are unable to change status of issues by just dragging them into different columns, but we were able weeks ago. Is it a problem of settings? permissions?
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Hi there, We bought your Work Calendar for our local server and we also use it on cloud. We have an issue with the cloud version - every 2-3 days an item logged earlier disappears. This happens un...
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Hi, I am using JIRA cloud version with portfolio. Now I want to use Tempo folio, Tempo planner and Tempo time sheets instead of portfolio. But Tempo folio is not available for cloud version. I ...
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When an issue or campaign is marked "Live" or "Complete" it should bve removed from out active campaigns and moved over to archives (for the DMP team). It currently does this now for most issues/camp...
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By configuring the email settings within the Servicedesk you can automatically create a support ticket for customers (ie users without a JIRA account). When done this way the Reporter field is automa...
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Hi folks, using the Add - Worklog - dialog I am able to restrict the viewer of this specific worklog entry. is it possible to to set this specific role (e.g. developers) by default on project or &nb...
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Please can I get the SQL query or JQL which is fired when one clicks the transitions tab in the activity section? Refer the image below. The objective is to get a report with this information for al...
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Hi, Based on real time tickets data we want to establish if the service desk can manage the workload or not. so if we have 20 tickets we should show on dashboard that it's green if we have 20 to 30 ...
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I've used Jira's Agile board to color code my epics. When those epics are included in a structure hierarchy, the background color is as I set it in the Agile board. However the link text itself is bl...
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Is there a shortcut to quickly create tasks within a story? It would be great if I could be looking at a story ticket and quickly create tasks that just required a title and would be automatica...
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My transitions are not firing for some reason. When a bug is moved from Active to Resolved I want JIRA to show a screen which prompts the user to set the Assigned and Resolution fields. Instead, JIRA...
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Hi, How can i disable the internal Mail Listener via the UI? At https://confluence.atlassian.com/display/JIRA063/Listeners, i see: This listener is usually always turned on in JIRA — see Email Not...
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