How do we use JIRA to JIRA issue copy for copying issues between two JIRA instances. We have the plugin installed in our systems, but the Remote Copy only seems to work for projects be...
Can we share patient info (PHI) on JIRA logged issues, does JIRA follows HIPPA rules?
Hi, When a ticket is raised with "Highest" priority I need to be able to notify a certain user. Whether that is by assigning, adding him to requested participants or adding a notification i do not m...
We've set up our Joggler in JIRA. Everything works fine and we can track our work in JIRA. These entries are added in Toggl as well. But our work log isn't updated. How can we add the toggl entries i...
I have a workflow that denies editing after reaching a particular status (this is not the closed status), there are several subsequent statuses. I use the workflow property jira.issue.editable=false...
I am going to upgrade JIRA 5.2 to JIRA 6.4. I am upgrading manually. What i did is install new JIRA. Import the XML back up. All data is imported successfully in new JIRA and it is running perfectly...
Hi, I have 2 custom fields in issue creation page in jira. They are IP Release, IP Recipient. IP Release contains 2 radio buttons with 2 options "Yes", "No". IP Recipient is Multi line text box...
Hi, We use a JIRA platform version 6.3.15 with the module or add-on Office 2010 to export data with Excel or Word format. We are testing the add-on Big Gantt V7.1.2 and have a problem when we runni...
I cannot find the JIRA download page. It used to be that on this website you selected Downloads (right at the very bottom of the home page under Resources), Clicked the Jira Down...
Hi, I am trying to create a custom email template. I have modified the email-template-id-mappings.xml file as follows: <templatemapping id="18"> <name>HR Issue Resolved</name> &...
We are using JIRA for project Management. Have entered all our activities we need to do with start and end dates. Need help on how to setup dependencies between activities and if the due date of one ...
Is there a way to have a link or an info field from the Parent Task to show their sub-tasks and also vise versa Sub-Tasks window to show their Parent Task. Thanks
If I am logged into my company JIRA via a Google account authorization- how can I use JIRA Capture? It expects an email based user/password combination.
I have the created vs. resolved chart on my dashboard but it's not showing the versions anywhere. I assume this is to show when a version was released and to see any spike in bugs etc. But it's just ...
I'm looking at story that is part of an epic. I see no way to navigate from that story to the parent epic. Am I missing something obvious? The epic is EG-1. The story is EG-2. When I'm on the ...
Hi All: I am having problems on the Agile board where I would like to drag items from the backlog onto a version. When I try to do this, I get the following error: Cannot add issues to a...
I'm trying to separate 2 different user groups from seeing each other's projects in Jira. I came across this earlier question https://answers.atlassian.com/questions/239252 but I cannot 'Ad...
Trying to copy the data from a single user custom field to a multi user custom field fails with a java error. The preview works fine but when you press Run you get: Error com.atlass...
Currently Support Tools plugin shows as disabled in my JIRA add-ons view. It also shows update is available. However when I try to install update it it fails with the following error: Found dependen...
I have hundreds of tasks that need to be entered in Jira, and they all require the exact same three sub-tasks. Is there a more efficient way to do this than create task, create sub-task 1, create sub...
I am new to JIRA and I cannot find a way to delete an issue. I am admin
So i have two forms going into one service desk, one for each specific division. I would like to create a filter (queue) of the service desk tickets showing how many have been entered by form A and ...
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