Hi, I don't have any Service desk project and don't have service desk users. But in my billing I have $10 for Service Desk service. Please check
In the issue search box, i can able to view the all issues , but by click on the link its displaying the following error message: Issue Does Not Exist The issue you are trying to view does not ...
I've managed to create an Application link for my server-side application, and run through the oAuth dance and get access tokens. This all works fine, and I can use the tokens using the REST API. Ho...
I have a Workflow validation script as below: def found = ((issueLinkManager.getOutwardLinks(issue.id).any{it.destinationObject.issueTypeObject.name != "Epic"}) && (issueLinkManager.getOutwa...
HI All How we check user is existing or not in account? Which API need to use? Currently i am using https://actjira.atlassian.net/rest/api/2/user...
Is it a way to create a filter F1 with issues which don't belong to the filter F2, please ?
Is there any SQL queries to update Closed tickets ? i want to update only the priority.
I've looked around, however I have not found a clear answer to this. In my JIRA Agile Project (Scrum), I have an "Epic", then 2+ "Story" for 1 Epic. We would estimate in the Story.  ...
We created a custom field recently to identify Change Request categories. The custom field appears, when I create a new JIRA but when I clone an existing JIRA (that was created before introducing the...
Hi Guys, I need to know if its possible to import projects from JIRA 6.3.14 to 6.4.12 without upgrading JIRA 6.3.14? Thanks and Regards, Jenin Mohan
I have to use mouse to select auto-completed words, I have tried down arrow but it doesn't work. Is there any key to select this as in SQL editor.
This question is in reference to Atlassian Documentation: Get help and support statuses messed up, need reset statuses configuration
Technical details Log's referral number: 1dee93f0-d773-4635-ba1a-19392922c1d2 Cause Referer URL: Unknown java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoSuchMet...
After upgrading to JIRA 7.0.x with a license for both Software and Service Desk, then creating a new project of type Serivce Desk, there is no Releases tab in the project sidebar. Is there anyway to...
When custom field IT Release is set to 'Emergency Migrate' Within a workflow, rather than going A -> B -> C to going A -> C Your help is appreciated! Janene JIRA 6.3.7 Scriptru...
For a support system it's quite normal for users to expect to submit issues by email, not have to use a web interface.
I have a Single Choice select list (Environment) and two check boxes (Norman Privileges and Admin Privileges). Currently I want to show Admin Privileges only if Production from Environment dropdown i...
Hey guys, I was under the impression we couldn't customize Lozenge colors beyond the simple 3, but then I came across this page: https://design.atlassian.com/product/components/lozenges/ I...
Environment: JIRA v7, Confluence, Bitbucket, Crucible NEEDS TO RECREATE: On a self hosted legacy site, we have a checklist form of software Compliancy questions that need to be filled out by our dev...
This question is in reference to Atlassian Developer Documentation: Configure AMPS to run JIRA Core with additional applications installed I'm running using `atlas-run-standalone --product JIRA...
Some of the cloud addons create users for access, like TFS4Jira Cloud (addon_com.spartez.jira.plugins.bork.tfs4jira). Do these users count against the license count?
I've created a new Notification Scheme and, although some notifications are working (e.g. Issue Resolved), the Issue Created and Issue Closed aren't. When a email is sent to JIRA Service Desk, ...
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