Community resources
Community resources
Community resources
Jira
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Hi Atlassian Our parent company City & Guilds Kineo, is using JIRA Core as a support portal for customers. They have a 2000 seat license. We are using JIRA Software for development and hav...
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We would like to use JIRA Service Desk as a replacement for Zendesk. For this to get off first base, we would need to be able to have an unlimited number of end users belonging to many separate orga...
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In issue page where all Edit, Comment, More buttons are there. In More button border is not visible. it is visible only when hovered by mouse.could you please help me resolve this issue.
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This question is in reference to Atlassian Documentation: Configuring the customer portal I would like our customers to be able to narrow down their support requests by component or some other field...
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This question is in reference to Atlassian Documentation: Viewing the Version Report The example chart shows a line indicating the velocity for the work completed to date, but uses a line with a gre...
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This question is in reference to Atlassian Documentation: Modifying Multiple (Bulk) Issues I had a search that returned 7 issues, yet the feedback message I got said "Bulk Operation Progress: Editin...
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hi When i create an issue . i need that issue has the resolution 'resolved' in its first statuts. actually it doesn't happen when i create an issue thx
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I am trying to script a drop down field based on https://scriptrunner.adaptavist.com/latest/jira/behaviours-conversions.html#_walkthrough_pick_from_jira_issues which will load its values b...
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This question is in reference to Atlassian Documentation: Flagging an Issue I would like to be able to update the flag state on an issue via the api. How can this be done?
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I am not able to download trail version for Portfolio for JIRA and getting "An unexpected error occurred. Refer to the logs for more information."
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I need to go from 3 to 5 Jira Service Desk users and would like to pay one annual fee. Do I need confluence license to use the Knowledge base feature in Service Desk? What would th...
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I'm able to create a HipChat room from a ticket and so are some of my admins, but developers can't see the "Create Room" button in tickets. How can I ensure that anyone can create a HipChat room...
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We are seeing inconsistencies in remaining Epic hour estimates across JIRA and JIRA Portfolio. Example: Epic-XYZ has remaining estimate equal to 570 hours In JIRA, ran a simple JIRA query...
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I would like to be able to assign the Zephyr test tasks that are linked to a User Story to a QA engineer when the story moves to the QA status. Is this possible?
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Hello, Is there any way to reorder the request types in the customer portal? Best Regards, Jose
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...wanted to make this a conditional execution, where this post-function on runs when a condition returns true. I have a similar condition on another workflow post-function working, however I cannot s...
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Hey Guys, I like to create a service desk ticket when I send a E-Mail to my customer. Example: From: Me@my-company.com To: mike@cool-customer.com CC: support@our-servicedesk.co...
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We prefer not to add an additional project in our case (the goal is to track my personal system administration related tasks separately from other issues in our project), but to create a standalone (...
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I would like to find out. We have an 'internal' JIRA and an 'external' JIRA. We would like to import all of the info from the internal JIRA to the external JIRA. These two are on differen...
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Our management team uses slack, but refuses to use Jira. They currently do: Jira: <descrption of issue some issue> In a channel assigned to a project. At which time an assistant transcribes t...
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