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Community resources
Jira
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I wanna closed a ticket straight away when opening it to use the Service Desk module as documentation for issues users have. Is there an option not to open it and then go and close it by entering a ...
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This question is in reference to Atlassian Documentation: Customize your site We are transitioning our JIRA over from a standalone instance to Cloud. We have custom priority icons that I'm trying re...
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I would like to restrict notification in JIRA on Update event. When only particular custom filed is updated, JIRA not send e-mail. In other cases JIRA send e-mail normally. Is it possible to eas...
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I prioritize my tickets in the backlog view, where all tickets are all shown in order. When I switch my view to Active Sprint View, all tickets that do not have subtasks get moved into the Other Issu...
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Atlassian recommends to perform slow operations during off-peak hours but it seems that they are slow even if these instances are not used at all. Removing a project with 13.000 issues from an...
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We are in the process of migrating from JIRA Cloud to JIRA Server. We have started building a new JIRA Service Desk project on JIRA Server but now want to restore all other projects from Cloud....
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(SOLVED BELOW. I just wanted the community to be aware as it took me a full day in support to find out). In JIRA, I was trying to Restore one of my Backups and I was getting the error: ...
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Every morning we go through the board by person, its easy to forgot what you did yesterday, so it would be nice if my filter would show both the current JIRA assignment tasks I have plus the once tha...
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I have been using Portfolio for a while and it's the first time I get this error. I have my teams setup and I have all the necessary skills to complete the story. I can build the plan but...
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Hi How is it possible that an issue gets created with more than 1 .eml file. I have a mail which includes forwarded mails, and normal emails to and from people, with different subjects. Now ...
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...== "Yes") { return issueLinkManager.getOutwardLinks(issue.getId())*.issueLinkType.name.contains('Implementation') } else { return true }
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I am trying to import and add history entries and comments for existing issues through JSON. I know how to properly write JSON for history and comments, but struggle with referencing the existing iss...
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I have a project with multiple developers, and multiple testers in charge of different component. In real life, developer Bob will develop component Foo, and tester Alice will test it. Developer Mik...
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We have two user groups in JIRA - internal employees and customer. Customer have less rights than employees. Customer have only the global permission "Browse user" - no more global permissions are...
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In my organization the email channel is the major one when users request for support and most of the users use html emails with screenshots and tables in the email body. Unfortunately, based on my te...
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Hi, I am unable to attach a file with in issue.The message is "An internal error has occurred. Please contact your administrator."Can you please let me know the solution for this
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I have this error after backup and restore the JIRA on another server description The server encountered an internal error that prevented it from fulfilling this request. exception java.l...
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I have a structure board with 3 synchronizers: Filter synchronizer: add Business Epics to the structure and remove issues on the structure without an Business Epic as 'ancestor' Issue Links synchr...
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This question is in reference to Atlassian Documentation: Using Manage Sprints permission for advanced cases Not able to see start sprint button enabled on the board even though i have permission to...
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i mean if each one of 70 developers would just fix one bug in a two week sprint and a complete minor version consisting of 10 sprints, Atlassian could get rid of 700 bugs in 7.2 for example. Looking...
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We have planning documents in confluence which are then broken into JIRA issues but these can be updated during development so i'm looking for a way to include excepts from a confluence page in ...
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Hi, not sure if it is feasable but I would need to prevent some users to create issues but in the meantime to allow them to edit issues ? would you if there is a way to do this ? thanks in advance...
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Hi , I need to find out how many times an issue has been reopened. Is there any jql query I can use here? Note: I don't want to find the reopened issue, i need to get the count of reopened issues.
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I need to create repetitive issue by days, by weeks, by month in the business type projects. I can forget create new issues througth the time and to fix this I need opportunity to create repetit...
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