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Jira
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Hi, When trying to use @ to mention users in a comments, this does not always populate correctly. For some characters like @c or @car this does not initiate a search request like belo...
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I like that JIRA sends email notifications when an issue is edited- most of the time. When I change "there" to "their" in a comment and everyone on the team get an unnecessary email and a remind...
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Hi, I'm setting up a service desk for multiple external customers, they each need their own portal. Do I need to create a separate project for each customer or does one portal do for everyone? ...
385 views 3 0 Deleted user April 19, 2016 -
We would like to avoid this mail verification process in case we already know them. The reasoning behind is we use 'Usersnap' integration and our users never interact directly with JIRA. But in ord...
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While accessing all Epics the following message appears on the screen: Error rendering 'com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel'. Please contact your JIRA administrators. The f...
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I do not understand where the persmission are gone. We have many projects and all seems to be set the same way I have run the test permissions help function and it show we have the permissions, but ...
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can anyone tell me the process of migrating contents from jira to tfs using tfs4jira?
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we are trying to implement "Send an email based on the provided template if conditions are met" using script runner plugin. Our problem is how to write the email template which is same as built in te...
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We have set up applications link for Bitbucket and Bamboo which uses the JIRA User Directory via Atalssian Crowd. OAuth is configured for outgoing and incoming authentication and I would now exp...
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I need to automatically populate the field "closedDate" after a request is marked as "Closed". I have tried using the post function "Update Custom Field".
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Hi! Can I create a process that will goes from the service desk is to Jira? that is, the author of the ticket will create a request to the Service Desk and further along the process, it will go into...
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Hi! When I write a comment using the @ symbol, the name of the employee becomes a link. But now the name of the employee is displayed like [~name]. How can I fix it?
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I am getting the following error in loggin into JIRA using google account: Unexpected error in the authentication system. Some other users of our organization has not logged out so they are not g...
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My boss wants to get some information from all our team members in JIRA. He wants to ask them some questions (or to choose answers) in a permanent form. Users fill this form on schedule (ex. every we...
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Just wondering if it is possible to have a warning message pop out something like 'Are you sure it is done?' when changing task status from in progress to done?
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We have a self hosted JIRA install. On the admin page I noticed failed login attempts for a user who's left the company and had his account disabled: Last Failed Login: Today 6:05 PM Curr...
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Often we bill time to a task and forget to change the task status from 'To do' to 'In Progress' and it becomes pretty annoying. So just wondering if it is possible to turn a task to in progres...
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How can I configure that a user can only view his assigned tasks?
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https://marketplace.atlassian.com/plugins/com.mumosystems.abacus/cloud/support This JIRA add-on can be very useful to our JIRA instance. Advise on why it does not work properly?
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I need to create a report that shows the number of issues that have been resolved per agent in service desk. For example I want to see in one report Issues Resolved Last 30 days Agent 1 - 1...
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I can import Excel templates from the store but when I go to import my own Excel file from my desktop (a tiny modification of an existing Excel template), Xporter tells me I can only import certain f...
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This question is in reference to Atlassian Documentation: Using XML to create a workflow I don't see this option in my current cloud instance. can you confirm that I can import a workflow in X...
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Activity Stream is showing activity on any issue that is completely unrelated to the issue at hand. This happens on any newly created ticket, older ticket, etc. No mentions, links, etc on the current...
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