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Jira
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My department has 6 Agile teams with nearly 100 users working on different projects. There are 6 scrum masters, each per team. We have a requirement that the VP should be able to view all teams' acti...
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Does anyone else have this issue? If I add an estimate to a single role only, the Remaining and Estimate fields on the issue panel on the backlog display correctly, and the correct Original Time Esti...
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This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk approvals While trying to setup an approval workflow in JIRA Service Desk, I noticed there was no option to ad...
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I have started at a new company that use Jira. I manage work from a big marketing department and my process is as follows: The Marketing team to submit un-triaged requests (lots of them!) v...
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I have a JIRA user who is asking for access to our JIRA issue collection logs. I'm not sure where that information is logged to (catalina.out)? Should I turn on logging to this module in order to g...
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I see that JIRA's AD settings allow me to set a User Unique ID Attribute with the caption The attribute field to use for tracking user identity across user renames. Makes sense because Jane Smith...
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Hi Support, We have recently started receiving error comments on tickets that read, "An error occurred while adding attachments to this issue from the source email. Please check the attachments and ...
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Hello all, I am a newbie trying to setup Bitbucket and JIRA for our dev and project management folks. All the developers have a bit bucket account and are under our team in bitbucket. I ha...
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How Could I make a report that show me the workload for ALL users, such as the "User Workload Report" wich only shows me only one user?
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This question is in reference to Atlassian Documentation: Add, edit and remove users Hi, We need to delete our administrator user. We need to asign that role to other user, could you copy the...
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I have a public Support Desk and a Private Support Desk How do I create a separate Client list for the Private Support Desk? ( and limit access to its connected Confluence knowledge base )
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This question is in reference to Atlassian Documentation: Advanced searching Ask your question here...
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How can I exclude time the issue spent in some status ("Waiting for weedback") from resolution time report? In Jira, not JIRA Service Desk.
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Hello, When I use issue navigator, I am getting the attached problem after a few seconds I receive the search results. My JIRA screen freezes and I have to open a new JIRA session to continue....
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Hi, I have setup a project and an associated administrator. Though when they login, they can't perform a creation of a project link from JIRA to Confluence from the Project Administration page...
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How is it possible to make sure the reporter of an issue receives a notification when it is closed, via an automatic process, such as a Bitbucket merge? By default, JIRA seems to think that the auto...
918 views 3 1 Deleted user April 19, 2016 -
This question is in reference to Atlassian Documentation: How to make JIRA applications fields required in a workflow transition I created a Workflow like the standard JIRA Workflow. When...
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I want to create a query that will search for User1 and User2. But I want the result set to show them as User3
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is there a way to set up issueFunction in dateCompare("", "duedate > resolved") in eazybi so that we could query multiple dates?
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I know how to create a JQL filter already with the following line "CM Complete Date" >= 2016-02-01 AND "CM Complete Date" <= 2016-02-29 What I would like to do is have the date always use the...
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Hi, When trying to use @ to mention users in a comments, this does not always populate correctly. For some characters like @c or @car this does not initiate a search request like belo...
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I like that JIRA sends email notifications when an issue is edited- most of the time. When I change "there" to "their" in a comment and everyone on the team get an unnecessary email and a remind...
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Hi, I'm setting up a service desk for multiple external customers, they each need their own portal. Do I need to create a separate project for each customer or does one portal do for everyone? ...
384 views 3 0 Deleted user April 19, 2016
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