Community resources
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Community resources
Jira
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Let me assume there is a custom field (field name: Status with option 1, 2, 3, 4, 5, field type:Select List (single choice)). When select any option from Status, I want to show supplement text at Sta...
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This question is in reference to Atlassian Documentation: Defining status field values I am curious if status category actually has any role aside from it's logical role. In the documentation, it m...
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Hi, I have 2 issue type: Incident Problem Both issue type are having different SLA. Incident is having a shorter SLA (in hours), and Problem is having a longer SLA (in days). My current settin...
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Can anyone answer my question? Couldn't find it anywhere in FAQ page.
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Hello, One of our Admins, Ethan Schwager, does not have the "Configure Fields" button on his create issue screen. All the rest of us have it, but he does not. This appears for everyone else ...
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When using Agile User Story Map I would like all issue types to show, by default it will only show "User Stories". I have seen that if I create a new story map in the admin section of Agile Use...
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Hi, I'm new to Service Desk I'm running JIRA Core 7.0.2, JIRA Software 7.0.10 and Service Desk 3.0.10. I have developers who would not be communicating directly with customers. I h...
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This question is in reference to Atlassian Documentation: Collecting customer satisfaction (CSAT) feedback I have SD installed and running but there is no CSAT settings or function visible.
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This question is in reference to Atlassian Documentation: Viewing a project's components I'm trying to browse project components in projects tagged service desk or software as I did before JIRA 7. T...
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I’m trying to get a filter to show JIRA that do not include a certain label, but I’m hitting a wall with the logic. When I use “AND NOT” it excludes JIRA that shouldn’t be excluded, and if I tr...
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Hello! I've got two projects that I want to roll up into a Portfolio Plan. One project is the Analyst Team and the other is the Development Team. Since the overarching Backlog/plan for this team is...
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I'm trying to setup some sample reports as part of a Trial to see if we want to use this plugin. When running a test with a simple list report, I get a "Rendering" indicator that never goes away. Wh...
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Hello, With the new JIRA porfolio if i create "Scope" items but not commit them, is there any way to link the items to existing JIRA tickets? Old potfolio lets you do this and in new...
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Thanks. I meant to see if others had issues with Okta and jira on-prem and the attribute autoAddGroups when syncing all of it through AD. First off, existing users are working fine. ...
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Hello, I need to create a new project with it's own board. This project needs to have a new issue type and workflow with all new statuses. I have created the board and have made a custom workf...
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This question is in reference to Atlassian Documentation: Finding Your Support Entitlement Number Ask your question here...
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i have 100 backlogs in my project and i would like to know the total story points for the backlogs i have. is there any other way aside from creating a sprint and adding those backlogs one by one in ...
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Hi @Jamie Echlin [Adaptavist] , ...
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I would like to see if anyone knows of a way when moving issues from one type to another if there is a way to require that that after the move the ticket is in the open status? Thank You
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Je veux fermer mon compte JIRA mais quand je vais sur https://www.hipchat.com/forgot_password , on ne retrouve pas mon adresse courriel. Pouvez-vous fermer mon compte pour moi svp ?
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A client wants to be able to allow external people to access the customer portal outside of their firewall without having to expose their entire JIRA instance. Is this possible to expose 1 URL ...
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