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Community resources
Jira
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After the update from Jira software 9.12.2 (and JSM 5.12.2) to version 9.16.1 (JSM 5.17.0) our UI seems to be broken in the left side bar. It is both in software and JSM. The text is in white or ligh...
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Hello, I am creating a assets database and I want to have a field called "ID" which needs to be changed automatically when I create the assets. Example: If last created object has "ID" 1, when I c...
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I would like my assistant to be able to add customers to our JSM project. However, this warning appears. "You do not have permission to invite customers to this service project" I've even tr...
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Hello, I am having trouble linking tickets with the same value in a field. We have this custom field "Third Party Ticket Number" with the id: 22037. We have hundreds of tickets with value in that fi...
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In Jira, and later in Service Desk as well, we need to be able to link a ticket to customer (company) names, where one ticket can link to multiple companies. What we need to accomplish, is: ...
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...nternal/1.0/darkFeatures/com.atlassian.jira.attachments.storage.configurable It returns "{"enabled": true}" so why the FileStoreSwitcher says it it disabled?
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Hi all, I'm trying to debug an issue in our workflow or some kind of automation. What happened: Something caused the Tester to be updated from an assigned user to "none". What we see: The his...
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Hi community, i´m setting up confluence as a knowledge database for our company. Of course i´m trying out all the possibilities of confluence as much as i can. It´s a nice feature to mention emplo...
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I want to create a test case but while creating I cant see the option Test in the issue Type can some one help me on this
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Hello everyone, I would like to create a board in Jira to use as a Calendar: each ticket would be a reminder (specifically a reminder for business payments). So I need each ticket to be recurring. E...
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Estamos teniendo algunos problemas con las copias de seguridad y necesitamos reducir su espacio. Tiene jira alguna herramienta para reducir el espacio o tiene algún procedimiento para esto? Gracias!
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We have received a request from a client to extract the 'external delivery comments' of each ticket into a single cell. CSV example (formatted as a table): Ticket Link E...
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Hi , I want to get all active users who has logged in more than 31 day... with this script , I have inactive users also.. how to get list of only active users ? import com.a...
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I added a new custom field, but when looking at it in the backlog, it makes the whole area of the backlog look ugly. Any ways to make it appear next to the priorities?
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Hi Everyone, I am working on create a new custom JQL function in Jira ScriptRunner and need some assistance. My requirement is to create a Custom JQL function (returns issues that have linked issues...
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Is it possible for a developer in a software project (no sd agent) to see (and maybe comment) the orignal bug ticket in the servicedesk project? Found this article, but this doesn't work. &...
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Hello everyone! I set the following rule to automatically update subtasks' status according to their parent (when transitioning to "ORDINE RITIRATO DAL CLIENTE"): but it doesn't work and ...
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How to get the issueId from JIAR API, I am not talking about issueJiraId. I need issueId to call the JIRA API for feature content import. https://prod-play.zephyr4jiracloud.com/connect/c...
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I have fill all required field for importing the test cases in jira but after clicking on retrieve mapping, mapping is not populating for same
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Hello All, We have a Jira Datacenter setup, and for the last three days, our Jira application’s three nodes have been behaving differently. Two nodes show no heartbeat in the cluster, while one node...
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We are using Jira Software and i want to use the timeline for tasks without an Epic also, Ist this possible or is there another tool for showing the tasks in chronological order?
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Hi All, I'm trying to register a webhook via the REST API but received an error stating that only a single URL per user is allowed. The currently used URL is: ---. However, the documentatio...
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The sprint was closed due to change in priorities leading to shifting a lot of tasks to other parents. But somehow the sprint is still active in the Gantt/timeline and it is not even giving me any op...
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Helllo, I have a trigger "When: issue transitioned". I want to check if the parent is an epic, and if so continue with my flow. This is what that part of my branch looks like: ...
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I cannot reactivate this on free plan
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| Thursday | ||
| August 22, 2025 9:30 AM PDT |