Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

JIRA Time tracking - Log work option is not showing up in mobile app.

Ghana November 1, 2024

Hello Everyone,

We have enabled the time tracking settings provided by JIRA, and the 'Log Work' option was visible in both the web application and the JIRA mobile app.

Suddenly, the 'Log Work' option is no longer showing up in the JIRA mobile app, although it is still present and functioning as expected in the web application.

Are you experiencing this issue as well?

Thank you

2 answers

1 accepted

0 votes
Answer accepted
Ghana November 4, 2024

@Jehan Bhathena Thank you for the response. Its Android app.

The issue got fixed after clearing cache in mobile app.

0 votes
Jehan Bhathena
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 1, 2024

Hi @Ghana ,

It is working at my end.

Is this on the Android or iOs app?

Also, can you check with your organization Admins if they've changed the mobile access settings?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, atlassian government cloud, fedramp, webinar, register for webinar, atlassian cloud webinar, fedramp moderate offering, work faster with cloud

Unlocking the future with Atlassian Government Cloud ☁️

Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.

Register Now
AUG Leaders

Upcoming Jira Events