Community resources
Community resources
Community resources
Jira
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We use the cloud offering and would love to use this product.
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Hello, we cannot set the duedate on March anymore. We always receive an alert, that the date format is wrong (see screenshot below). All other date specifications are possible. Our system language ...
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I have a company where I intend to have about 6-8 agents within Service Desk who can manage 'requests'. However, I wish for any of the 1200 employees to be able to log issues through the portal...
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This question is in reference to Atlassian Documentation: JIRA Service Desk 3.2.x Release Notes The link 'see the JIRA 7.2.x platform release notes.' under the 'Upgrade notes' section links to JIRA ...
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I'd like to ensure a test JIRA instance has the same plugins as the production. Is there a documented way to copy/clone/rsync off plugins from one JIRA to another ....via command line? Th...
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Hi, I'd like to know if it's possible to link a bar on the confluence roadmap macro tool to a JIRA issue?
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I have a parent workflow (Logged, Tier 1 Research, Tier 2 Research, Tier 3 Research, Reopened, Closed, Pending Client Info, Client Follow Up, Data Fix In Process) where all status can go to any...
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I have a saved search filter that I export to CSV daily but in some rows the Description fields gets truncated. It happens only for tickets from a specific, single creator and doesn't seem to be rela...
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Hi All, What is the purpose of the 'remember my login on this computer' checkbox on the login screen if the browsers can still store user's credentials? I have disabled this checkbox for us, b...
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When i follow the instruction i land on a dead link
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Hi all, I am trying to learn how to set up project portfolio. I added 1 Epic 3 issues under it. I imported the issues from JIRA. I added planned start and end date in every issue. ...
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Hello all. In JIRA, I'm trying to set up notifications if my users do not report work on an issue or project in say 3 days. Is there a way to do this within JIRA Cloud?
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Hi All, Our jira instance accessible by our internal users and it can be accessed via intranet Due this tight security setup, we couldn't integrate the third party ap...
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I have members complaining they get tons of emails when I complete and start a sprint. I'd like to disable this email notification in one project. How can I do that? I also want to disable em...
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How can I set the request type as part of a workflow transition?
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The first thing I try in JIRA yields a page not found. Logged into my paid site: https://wwwilliams.atlassian.net/secure/Dashboard.jspa . Because I have no clue what...
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This question is in reference to Atlassian Documentation: Cannot Import Epic Link from CSV due to Incorrect Format Ever since the latest Jira cloud update, I have not been able to upload "Epic Link"...
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In our environment developers are primarily the one also agents in the helpdesk (we don't have a dedicated support team internally). We've been trying to create a "buffer" between our developers and...
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At one point my teams were able to capture screen shots and paste those screen shots directly into JIRA issues. I have had reports that this feature is no longer available. Did you guys remove this f...
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How to check the JIRA creation date of the latest issue in the project if i am not a member of all the project but i am JIRA administrator.
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I have a scenario where I will have to make some custom fields in the issue read-only after a particular transition, can this be achieved. Lets say I have fields field A, field B and field C and I h...
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Hi there, I have created a JIRA project (Product Strategy) with 2 custom issue types: Big Rock Theme I then have tagged Theme with the associated Big Rock via Parent Link and Epics w...
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Can you create a subtask on transition and add Custom Values and Assign to Users? If so, Any tips or examples?
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There are 2 projects A and B, with the same scheme of query types. Both projects have the type of request "to release application" with identical settings. Why when creating a new request in the pr...
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