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Jira
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Hello, I want to categorize my tickets into "Frontend - Development", "Backend - Development" , "Data Migration" and so on. I have worked on a JIRA Board where these labels were colored and dis...
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I'm a JIRA administrator and have a Tempo Project Managers role. Still I cannot view the Timesheets of a particular user. She was fired and her account is inactive, does it matter? I can vi...
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In my licence information online in my Atlassian client account I cannot find any information on the version I purchased last year. Thus I don't know what version of JIRA to re-download and re-...
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Jira Startup Failed.png Hello I upgrade my Jira 7.1.7 to 7.1.9. When I open Access Jira it says “Jira Startup Failed”. Can you please help me with this? Attach is the screen shot of my s...
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Hi, My requirement is to fetch the release date of a version for an issue using groovy. I am able to get version name (08.00.10D). Next, I tried couple of ways using "getFixVersionsFor" and "versio...
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Hi, We have a requirement in JIRA to define dependable custom fields which means if there are two custom fields A and B, values which are displayed and can be selected in B depends on v...
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In our Dev environment we can see in the logs says "Transaction (Process ID 51) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction...
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Hello, I was wondering, whether there is a plug-in that enables the data transfer from JIRA in excel format? If not, any suggestion on transfering a file in csv to excel woul...
1,227 views 4 1 Deleted user September 5, 2016 -
This question is in reference to Atlassian Documentation: JIRA User's Guide how to convert subtask to story?
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Not sure why this field, or other system fields (besides summary) are put on a screen when they are not apart of the screen scheme. - Might need to sort that Atlassian! However i require a way to st...
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I am currently running JIRA v6.4.12, JIRA Agile v6.6.80 and JIRA Service Desk v2.5.9 on Solaris and I want to upgrade to JIRA Software 7.2. According to the documentation, it is recomm...
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Hi, when trying to use the issue printer provided by Flying Agile the following message is displayed: An internal error occurred. Please check the host product's logs. Can you please advise w...
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I am new to JIRA. We have a closed Service Desk, ie. only available for people with accounts. Got a requirement to setup our work flow so that it allows our "Portal Only" service desk users are abl...
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Hello Atlassian, We undertake work for several organisations and administrated all development, testing and versioning within Atlassian Cloud. The team have now found all of this data to be deleted...
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Hi All Any idea where when importing issues from a CSV into JIRA, the Original Estimate (which I am providing in seconds as suggested by Atlassian) fails to import for any issue where the estimate i...
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When I click on the Project name under the main Projects menu on the web UI it brings me to the Issues Summary page with the "Open Issues" filter selected by default but I get an error (screenshot be...
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I installed the plugin but could not find how to create broadcast?
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Its about reporting with EazyBi. The source is a "Grid Table" in Jira, a complex estructure not compatible with EasyBi. looking for simulate a table data structure importing a te...
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Search issues > Detailed view > begin to comment on an open issue. When a user starts to @ mention , if the first few letters brings up a long list of suggested users, that list appears too fa...
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Hello everyone, I wanted to know if you know how to handle screens where there are multiple boards in one project . That is to say, to avoid having the same fields of a request for a board to anot...
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Hello We are using JIRA 7.0.10 We have added a description in a Field Configuration for the system field attachment. This description is written in HTML : Fill the <a href="/confluence/...
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There is no mention on this in the documentation - since approvers rarely are service desk agents (oftentimes managers, that don't work within the service desk except for giving approvals for certain...
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I have just noticed today that every issue that goes through the process of fast track transition, see its SLA broken. Here are my Time to first response SLA 2016-09-05 13_41_27-SLAs - Service Desk....
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This question is in reference to Atlassian Documentation: Disaster Recovery Guide for JIRA Where can I find the "replication settings page" in the Jira 7.2? I tried to find it, but looks like doesn...
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