External users having their own licence

[Pierre Bourassa]

We are a small organization and use JIRA Cloud 10 user licence. We have a project we do for a client who also uses JIRA Cloud for their own internal use. I would like to provide access to a few users on my client side (using their own credentials) to the project in our JIRA. But I don't want to pay twice for the same users - for my client's accounts who need to access both their own JIRA Cloud and our JIRA Cloud.

How can I set it up?

[Nic Brough -Adaptavist-]

You don't.

The licences they have are for their installation of JIRA Cloud.  If you want to add them to yours, you need to get the extra licences for them.