I'm using jrjc 4.0.0 in my project. When the tool using jrjc is running idle for a longer time, the session in the corresponding jira times out and the user (or the dev) has to handle it. Is there a...
Hello, I've searched and can see this has been asked a number of times in the past, but no answers. I am looking to create a chart where I can view the number of open tickets there were over dates ...
My Service Desk email channel stopped processing emails. Although the connection log shows only success and emails are being marked as processed, no new issues are being created. After digging deepe...
How to set up open public signup registrations URL link and Limit/Restrict users (Service Desk Customers) to see only this one project where did they registered. Marked option: Customer permissions...
Hi, What is the best want to move away from Dapulse for project and program management toolings and move completly towards that Atlassian stack. Has anyone have the experiende to do this ? - Best ...
Hello? How can I change base url? I cannot do it in the settings menu.
Hi! My pugin need this dependency in provided scope. <dependency> <groupId>com.atlassian.jira</groupId> <artifactId>jira-rest-plugin</artifactId> &...
Hello ! I am looking for a way to ban temporarily an user in JIRA or Confluence. We want to avoid the flood, so we need something like the rate limiting that HipChat already implements. The...
Hi, I'm developing a postfunction that creates and sends an e-mail and I want to include the avatar of the user. I found the interface MailAttachmentsManager, but I haven't found any exampl...
Hey there, i would love it if i could use this resize feature inside the Sprint Board. If you have a big screen the preview of the ticket is always too small. for example on the backlog board you c...
Currently working within an organization transitioning to Agile. I would like to show stakeholders how organic a backlog is by reporting on number of stories within a project over time. Any idea on h...
When we are creating issue in jira it is not reflecting it in to the dashboard calender. It is not showing the count of number of issues for a particular day
Hi Team , The story is , Currently we are using JIRA 6.2 version (with MySQL database), and we want to get new version 7.3.0 in a totally new "Production Application Server" with a new database "MSS...
Hi, I am new in Jira and really love it, I just install ServiceDesk 3.5 and everything seam good until one problem. I can NOT view workflow in Customer Portal page, just only see the sta...
Hi there, I would like to ask is there any way that I can allow customer to view workflow on their created issue in customer portal. Thank you.
I no longer have the "Tempo" menu at the to top of my JIRA instance. And Im using on a server instance. I cannot access Tempo Time Tracking either.
I have a user who is unable to receive e-mails via project notification. I tested the system's ability to e-mail them with the "send email" function and they are able to receive it, but when they sho...
I am setting up Service Desk and was trying to set a summary based on two fields using automation. Somehow each time I set up an issue, the Summary is set to "Hi I'm Jennifer". I know I d...
I'm toying w/ the following idea, but have no idea how to implement. I'd like to show a "Reviewed with customer?" checkbox on all issues which breach restoration SLA target. The field (checkbo...
Hi, I'm building addon for Jira Cloud and I wanted to make an select field with data from 3rd party url ( some kind of autocomplete ) so I wanted to ask about this topic. Now I'm using "jiraIssueFie...
Hi, I'm having some issue with the incoming mail configuration on a particular project, receiving a large amount of logs every second on the catalina.out -The log line is: 2017-05...
Using the cloud version of JIRA I have a ScriptRunner post function set up to 'Send Notification' if a condition is met. I have verified the notification works without the condition. This condition...
I need to fire a notification if the value of custom field changes. I don't have a preference if it is a listener or post condition from the workflow. Custom Field: Team - cf [10108]. Current...
With the JIRA logging set to DEBUG (on our development instance, to note), I'm now seeing around 10 of these debug statements in a row each time I refresh a page, basically. In an effort to cle...
I have Jira proxied through IIS, over HTTPS. It works 99% of the time, but I've noticed a few situations where it doesn't: 1: When first starting up the server, if I navigate to the site...
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| 19m ago | ||
| 26m ago | ||
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| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST |