Community resources
Community resources
Community resources
Jira
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What virus scanning functionality does JIRA Service Desk Cloud come with? Does it detect problems with attachments, hyperlinks (e.g. .exe file), etc.
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I would like to know which component (issue category for my purposes) takes the longest to resolve weekly, monthly yearly, on average etc. However, all of the dashboard gadget for time do no...
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I know this question has been asked a few times here however the suggested solutions do not work for us. We've been trying to use the Workflow Properties to restrict access to cloning however i...
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After I create a project, I would expect that I can navigate to the project and it would show me the backlog for the project. Instead when I do that, click on the project and click backlog, it ...
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I'm trying to find a JIRA restful call that returns a list of the groups in JIRA (that is, in this JIRA instance). I'm expecting it to look something like "https://jira.oportun.com/rest/api/latest/g...
306 views 1 0 Deleted user January 10, 2017 -
I'm not sure I should be asking questions here pertaining to add-ons, please let me know. I have created an issue in another project and linked it using the Bob Swift "Create On Transition" add-on b...
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Dear all, I'm developing a javascript WebApp, which tries to create an issue on my JIRA cloud instance. I am getting following error. XMLHttpRequest cannot load https://XXXXXXXX.atlassian.net...
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I just signed up for testing Jira. I am logged in as the administrator. I am trying to click on create a project and it is not working. No error displayed nothing happens. Is this broken?
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I'd like to integrate build/test updates into the development panel of JIRA tickets. I haven't been able to find any documentation about that, can you link me to any information that might help?...
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Hi Guys, I have created a custom field (requirement type) in my JIRA Issue Details and would like this to show on the JIRA Issue List along side the epic name, assignee, etc.; is this possible? Than...
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Is there a way in which we can use knowledge base reporting to actually see which articles customers find effective? Rather than currently seeing whether a request raised in service de...
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Hello, in the active board view we can no longer see story status. Instead, it shows number of subtasks that are open. This is making daily standup much harder as it take more clicks to get to what w...
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I have an automation rule in my service desk project to automatically set the customer request type if it is empty. It was working initially, but now it is not. My other rules are working without iss...
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How do I enable access to give so users do not have to log in to a support portal.
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https://confluence.atlassian.com/agile/jira-agile-user-s-guide/working-with-issues/flagging-an-issue?_ga=1.236557761.1175858395.1482946513 After following the instructions from the link abov...
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I am a beginner to groovy Technology how to read JSON file and how to validate JSON data in groovy.
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I am the project lead and I get notifications whenever someone does something in our project even though 'unassigned' is default when creating a new user story. Only want notifications if I'm a...
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This question is in reference to Atlassian Documentation: Editing and collaborating on issues Ask your question here...
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I wonder if I can get a JDBC connection to the JIRA/Confluence database from plugin code and access the tables created by the ActiveObjects plugin. Is that possible? If so: Would that still work re...
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By using jql (Not by using plug-ins or ad-ons), how can I get to know total logged hours by individual developers (not issue wise time tracking) for a given period of time? Thanks in advance...
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Hi, As off the recent version it is possible to modify the workflow by project admins. Although this is only possible if the project is the only one using the workflow. I have been looking f...
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Hi there, since today we have JIRA Software 7.3. There is a new feature for project admins that allow them to edit their workflows in this particular project (described here: https://confluence.atla...
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Good afternoon, For PCI compliance purposes, I would to be able to set-up a recurring task that will prompt users to change their passwords every 90 days. Could you please advise if...
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