Community resources
Community resources
Community resources
Jira
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I noticed this morning that I can't drag and drop tickets on any status column (To Do, In Progress, Done). This works yesterday. Although I can change the status by manually going to each tick...
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Hi, Am trying to use a custom field that is already in use for one project, to be available and usable in another project. I added to the field in the new project Issue Screen Scheme by which it sh...
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Hi, Just to confirm, if a permission scheme states that a project role "users" can Browse this project, does it mean any user added to the users role AND the group assigned to the users role have br...
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Would this plugin allow us to analyze any jira data, for example we want to know the resolution time for an issue but exclude the time when a flag is set and exclude any time between the closed date(...
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Hi, I'm trying JIRA Service Desk to handle request from several customers. My idea was to open one or more projects and add customers to their corresponding project (eg. "Project 1" will have "custo...
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I have about 40 projects in our JIRA-SD instance. I am setting up SLAs for every project and I would like to not repeat work. They all have the same SLAs and holidays and timezones currently. &nbs...
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I have an agile board that has swimlanes by Epic. As such, I do not need the Epic Name to appear on every card. This is taking up A LOT of space on the card, and reduces the number of cards I c...
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How can I remove this button from the issues? I've accidentally clicked on this twice during set up, and I can only see it happen more often by accident. I've found solutions online but they are ou...
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Hi all, Just wondering if we can make a field that must have a unique number compared to other issues with the same field. The use case is that we are planning to use JIRA in addition to our secure...
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I'm hoping to clean up the issues screen to only have the NEEDED buttons, fields and features we are using. Can I remove comments? I have removed permissions but they can still see th...
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Hi, I'm just starting out and my JIRA licenses are for server instance and I'd like to change it to cloud. Please let me know how I can do that. Is it still the same price? Thanks, Janelle
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I want to set a notification to be sent to customer when the ticket is assigned to an employee. How is this done?
966 views 7 0 Deleted user January 18, 2017 -
On Quickfilter on the board i want to be able to select one or another assignee to filter the JIRA list on the board. How can this be done?
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Please guide me the necessary steps and versions which i should follow to upgrade JIRA from 6.4.6 to 7.2.6. We also use JIRA Agile + JIRA service desk.
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Hi All In JIRA6, the system plugins used to be stored under path Application Data/plugins/ but they are not stored there anymore on jira7. Where can see the jar files for system plugins? &nb...
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I have a Custom web item and it must open the user's mail client using the mailto: link. I am able to pass many of the values in the link, but the one that is eluding me is the value in the custom fi...
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Hi, I'm hoping you can offer me some advice. I'm currently on the 30 day trial of the IT service desk. I work within a university and we'd like to use the Service Desk to replace our current s...
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i am looking for a way to easily link the issue from another server. we have service desk (sd) and JIRA software (project issues) on 2 different servers. when trying to link a ...
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Each team is tied to a scrum board in JIRA portfolio - How does JIRA Portfolio determine what Team to auto assign a ticket to? I cant seem to figure out a theme. The result is some tickets are blank...
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I'm using JIRA Cloud and would like to have a button on the parent issue that gives the option to create subtasks (see below). Right now we're going to more options to create the subtasks but users w...
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JIRA Server 6.3.10 ScriptRunner 4.1.3.15 We wanted to do a simple script validation for the following 1) if the value of a multi-select field FieldMS is 'Yes' then a single select field ...
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I'd like to have a "Back" button so the issue can, instead of moving forward in the workflow, move back in the workflow. Return to previous status. Is this possible in JIRA Cloud? Thanks, Davina
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Hi, I am using the script runner plugin to clone an issue to a specific project based on the value of a custom field. By using a transition screen I can allow the user to enter new mandatory parame...
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