Hey community, I'm trying to integrate JIRA with OTRS. To not flood JIRA with newly created labels, I want to have a fixed pool of values that can be selected. Through the API however, I don...
Working with Portfolio is greate. But I would really like to have the option to take out an previous plan. Either to restart or to clean up planning that did not really work out. Is there a way to l...
Hi, I want to create my first webhooks on the event (jira:version_released). I read the documentation : https://developer.atlassian.com/jiradev/jira-apis/webhooks So i know it exists, ...
Hi, We are trying to upgrade JIRA from 5.2.1 to 6.4 version. After completing upgrade it is giving an error message that, "The current license is too old to install this version of JIRA". Could yo...
We are change port setting in server.xml but unable boot jira from new port
I have a project configuration where multiple projects (~25) are managed with JIRA, and collaboration between projects is to be done. What is the best way to model issues that define collaboration be...
I am developing a JIRA plugin and I want it, once installed, to create an Application link preconfigured with my application details. How can I do it? What API to trigger? Right now my users have to...
Hi Team, We have a dropdown field with some vales as A,B,C,.. and if likend issue type ="TEST-123" The dropdown value should show bydefult as 'B' please guide me on this. Tha...
Hi, Maybe I am missing something but using the Jira Service Desk (cloud) API, I cannot see a way to close a request automatically. https://docs.atlassian.com/jira-servicedesk/REST/cloud/ I c...
I would like to know the best way to implement the use of non-custom JIRA fields within the Administration Form that I am building for a plugin. The configuration of the plugin will require the setti...
#disable_html_escaping() #if ($issue.components && $issue.components.size() >0) <tr> <th>#text("common.concepts.components"):</th> <td> #foreach ($component in...
I have a scenario where I create children tasks for a parent issue and I have created a link type of "assignment" with one direction being "is assignment of". I would like to restrict these tasks so ...
Is it possible to show custom field values in the backlog preview on the right column. I added two textfield previews and I can see them in "edit" mode, but they don't seem to show up in the preview....
I can no longer see the "POR" PORTFOLIO board or the $VOD board... Any ideas? https://aetndigital.atlassian.net/secure/ManageRapidViews.jspa
Hi, Can someone explain what it mean by when a JIRA resolution is "invalid" ? rgds, Rama.
I've updated the workflow for my project (in cloud). However the Drop Down List for "Workflow" for an issue does not show the latest changes. It updated sucessfully before because it ha...
Hi, Around JIRA encryptions can you confirm the following: - Attaching client confidential and private information to JIRA when logging issue o...
How do you create a workload report across projects in JIRA? The fields I want to include are 1) First Name, 2) Project Name, 3) Points the user has been allocated, and 4) Points the user completed i...
I am unable to import a CSV file to JIRA. It doesn't give me the option and I have no way to select this feature. I'm not sure what the issue is.
How do I extract all the users in Excel or CSV format in JIRA for which user licenses are being used?
I am creating a new JIRA issue using our plugin. I would like to se the Assignee: native JIRA field set by providing the user e-mail dynamicaly thorugh the custom JIRA filed.
On the active sprint view the status that we have on a user story is now so small we can not see the actual value without mousing over it. Is this happening to anyone else? Than...
In my JIRA project, we have the following issue hierarchy: Sub-tasks > Stories > Epics > Initiatives Most of our estimates and tracking happen at the Story level: Story Poin...
We have created a customer user account (user@companyemail.com) to send in support requests to jira service desk to auto create a case. Customer has changed their email address to user@company....
How can I verify my domain name when I use JIRA in the cloud and have no access to HTML or DNS? This makes no sense to me. Any help would be appreciated.
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