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Jira
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I'm trying to determine the best way to organize Jira Boards and Projects for our Operations organization? We are looking at setting up Jira Portfolio and Jira Service Desk so I want to organize to b...
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I'm trying to understand how this can be in any way consistent. Task A is in Sprint A work is logged on Task A during Sprint A last day of Sprint A, Task A is moved to Sprint B Task A no ...
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In our JIRA setup we have a button with label "Close Issue" next to the "Resolve Issue" button. Pressing this button closes all work that has been done on the issue. How do I create a filter that sho...
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Hi, The idea is: get fields from Task, and also fields from subtask of type "A" and "B" on the same row. How can I do it? Example  ...
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https://{companyname}.atlassian.net/servicedesk/customer/portals?customize=true Error We were unable to submit your request. Please refresh the page and try again. Note that this will c...
338 views 1 1 Deleted user February 10, 2017 -
We want to be able to plan using tasks and subtasks because we want to report time to client based on tasks originally created but to manage work based on subtasks when we break out smaller work pack...
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Any JIRA add ons will fultil the test management life cycle requirements such as writing test cases, executing etc. or I have to buy a test management tool separately for Jira. If I have to by a...
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Hi i have design JIRA custom reports using java technology, it's a separate add-on in jira. When fetching reports it takes very long time too respond . Even reports fetch it still processing in back-...
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I want to see customfield usage ( how many times customfield was filled ). How can i do this?
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This question is in reference to Atlassian Documentation: Managing users Ask your question here...
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Hi, Is there a way to reference the previous status of the trigger issue on an issue transition rule, using codebarrel`s automation tool? I`m trying to write a rule that moves sub-tasks of an issue...
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We have a Support who use JIRA ServiceDesk and Developer Teams working with JIRA Software. Often there are Tickets, raised by a Customer over the customer portal in Service Desk, with something to...
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Hello is it possible to integrate single JIRA Cloud instance with multiple external tasks and project management tools? So we have 1 JIRA Cloud and would like our suppliers who are using Trello, Asa...
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How can I duplicate the custom field "remaining"? I want to have 2 fields of "Remaining". Remaining Back-End work Remaining Front-End work
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My goal is to display the Summary of the Parent of a Sub-task. Appreciate the help! Thanks!
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Hi, I'm trying to create a query using ScriptRunner to find me all the stories that have linked issues where every linked issue status is done. What I have managed to get working is that it will re...
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jira cloud jira-》general configuration ->backup manager select 'Include additional files (attachments, avatars, and logos) in the backup' click 'create backup for server' Export error...
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Hi, Can you let me know How to remove Email signature from Customer Email Notification. Customers receive Email notification when a ticket is created. It also includes Whole Email si...
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My users and myself from different locations have this issue now when uploading attachments. It looks like the cloud server is down to me... An error occured while attaching Capture.JPG: com.atlassi...
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This question is in reference to Atlassian Documentation: Exporting reports to CSV Try as I might, I cannot find the 'export' button from the reports section shown in this article. I am using ...
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As of about a week ago, one of our two users on JIRA Cloud was unable to log in. Error shown is "Failure in the Atlassian Cloud authentication system." We tried resetting his password, th...
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Hi guys, According to https://confluence.atlassian.com/servicedesk/collaborator-660967501.html there seem to be an option to add JIRA software developers as collaborators in JIRA...
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We now have 6.4.11. Which version is safe to upgrade to?
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