What about on a project? We ask because we are trying to decide if a client that has multiple “lines of work” associated to it should be broken out into different projects and/or boards.
I am trying to find out when are workflow conditions actually being evaluated. For instance: a) When issue page is loaded b) When user clicks on a transition etc. Thanks in advance.
Hello, We are planning on changing some features to our lab and this will involve changing the IP on the MySQL server that JIRA uses. I was wondering what we would need to do to adapt JIR...
I am using JIRA 7.2 and Tempo 4.0.2. I have seen couple of videos on Tempo planner, that after linking project and board to Team, Team field in the issue will start showing the list of Teams wi...
Hi Could you please let us know how to Integrate Active Directory users with JIRA. I have gone through the Steps provided, I don't find User Directories in User Management as suggested . Do we...
When attempting to create an invoice from ictime, we are redirected to this URL: /projects/secure/ICTimeCreateInvoice.jspa But we receive a 404 error. We upgraded to 7.3.x 2 months ago. We ar...
Does the ability exist to set preferences on what notifications a specific User receives? E.g. if the User only wants to receive notifications for JIRA's that are assigned to them
Directed to this relative URL when creating invoice: projects/secure/ICTimeCreateInvoice.jspa Been working for last year or two, but after recent upgrade to 7.3.x it appears to have stopped wor...
I'm using OnDemand. Reporting is not reflecting work completed, hours burned down. The burndown chart shows Original Estimate (which would never burn down!) but not Remaining Estimate. Please help!
Halfway through this morning's reporting the timesheet report failed to load and what I do everyday became unavailable. I need to review time logs for payroll ending tomorrow
We have an automation right now that, when we close a ticket, adds an additional comment from a general IT account with some info for the reporter. The issue is that sometimes this comment caus...
The box that say "What do you need help with?" takes up significant space on the portal home page. As we don't have the knowledge base it is also pretty misleading and not needed. However...
I am getting a message that JIRA core is not compatible with JIRA software, and that it needs to be updated. We have purchased JIRA software and it is my understanding that JIRA core comes with...
I use JIRA Software (Cloud). Many of my tickets have multiple attachments. Oftentimes I only need to download one or two of these attachments. For certain types of documents, J...
When a user wants to open an issue in our sistem, they have to send an email to support@simumak.atlassian.net We need to change this adrees to another one. Is that possible? How?
Hello, i have a problem with the pivot report function, in Jira. Pivot report is a button in all the pages of epic, task and sub-task in the top side right of the page, it should be useful to have a ...
Hi, my users want to have one user account to arrange access to JIRA for different persons. The account they want, shall have project-administrator rights. First question, Is it allowed by license a...
Hi there, I am in a pretty bad dilemma using JIRA for our software development projects. I hope you can maybe help me with the following problem concerning the estimate & remaining work. W...
I am currently installing JIRA on my server and the current step is to set-up the first Administrator Account. But JIRA seems to run into the following error: User cannot be added. All user directo...
JIRA unable to send notification emails to users.
Hi there in the world, I have the same question like here: https://answers.atlassian.com/questions/8328 but the described way don't work here in a Kanban Board. JQL: Neither priori...
While evaluating, I'm trying to the test the invoicing function: When I try to charge the worklogs, I always get a blank page with the message "Oops, you've found a dead link". Is it possible that ...
This question is in reference to Atlassian Documentation: How to export JIRA application issues to JSON I am very new to JIRA and REST. I googled it and learned few things. In most of the code ...
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