Hi all we have a problem with the resolved field in the issue navigator. This filter returns issues but it shouldnt? status in (Closed, Resolved) and resolved is EMPTY The resolved field is empty...
JIRA is meant for tracking issues, which it does pretty well. However each of these issues have its own related comments, eg, dev 1 this isn't executed properly, you need to do this or is this operat...
Hi Is it possible to storing issue details to specific destinations custom post-function options of using third party plugins (script runner) ? please guide me Thanks & regards
Hi Guys In my scenario customers submit requests to the service desk via email. Once the email is received an issue in the service desk is created. Is there a way to automatically assign an organisa...
Hi, I have 2 projects. Project A and Project B. Created 2 issues : Issue 1 for Project A and Issue 2 for Project B. Issue 1 : Sub-task is created in 1 transition say create. Now I ...
I'm getting this error when sending test mail. An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response;  ...
I have following questions for a JIRA onDemand( JIRA on Cloud) backup 1) Is the backup automated and handled by Atlassian or done manual by the JIRA administrator 2) What is the usual frequ...
..... ............. } formSubcomponent.setFormValue(componentValue) Release_Prime.setFormValue(relPrimeVal) } else { formComponent.setReadOnly(true) Release_Prime.setReadOnly(true) } /* T...
This question is in reference to Atlassian Documentation: Project types and workflows Ask your question here...
My Resolution field can't be changed from Unresolved in the Issues page view. How can I change it?
When editing a Request Type, I'd like to add a photo to show the customers. Can't find documentation on how to do this. Is this possible? Thanks in advance.
Hi, I've created a custom field "Rate This Fix" and used this field to screen at "workflow" with Mandatory. Anyhow, this field is not available in the create issue screen as I'm using custom issue t...
Here is the log. I tried to import with a custom date field and it failed. When I removed the custom date field, it went through properly. 2017-01-31 22:40:13 -0500 ERROR: [regular_import] D...
I've been given a Project Configurator export from another instance. I have installed the same version of JIRA (7.1.6) as the export, however that archive comes with jira-greenhopper-plugin-7.1.22.ja...
What about on a project? We ask because we are trying to decide if a client that has multiple “lines of work” associated to it should be broken out into different projects and/or boards.
I am trying to find out when are workflow conditions actually being evaluated. For instance: a) When issue page is loaded b) When user clicks on a transition etc. Thanks in advance.
Hello, We are planning on changing some features to our lab and this will involve changing the IP on the MySQL server that JIRA uses. I was wondering what we would need to do to adapt JIR...
I am using JIRA 7.2 and Tempo 4.0.2. I have seen couple of videos on Tempo planner, that after linking project and board to Team, Team field in the issue will start showing the list of Teams wi...
Hi Could you please let us know how to Integrate Active Directory users with JIRA. I have gone through the Steps provided, I don't find User Directories in User Management as suggested . Do we...
When attempting to create an invoice from ictime, we are redirected to this URL: /projects/secure/ICTimeCreateInvoice.jspa But we receive a 404 error. We upgraded to 7.3.x 2 months ago. We ar...
Does the ability exist to set preferences on what notifications a specific User receives? E.g. if the User only wants to receive notifications for JIRA's that are assigned to them
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