Jira

In the bottom right corner of the help desk queue, there is a 1" x 1" blue bubble that explains how to edit the queue. It covers half of the tickets on the screen, I cannot get it to go away! I asked...

• jira-core

I am trying to install Jira Software 7.5 in CentOS 7, but I do not have GUI, when I  try to run it in console I get error about not launching GUI and suggest to use " -c " in order to run the in...

• jira-software

Today, while trying to connect to my JIRA installation at: https://ns3055913.ip-5-135-162.eu:8080/secure/WelcomeToJIRA.jspa I get a connection refused. This is the first time this has happened in t...

• jira
• jira-software

Our company has 1500 users using Confluence tool. We need to provide Macro Enabling access only to few users . How can that be achieved.

• html
• jira-software
• macro

I have a post function which moves the issue depending on the value of a custom field. The script works successfully, but every time the post function runs, the screen remains greyed out until the b...

• adaptavist
• jira
• scriptrunner

Will you all please do suggest me the best website resouces, Books  and timeframe to get study and get certification - Thank you all in advance.

• jira

I tried  jira-rest-api-oauth-authentication/ but unfortunately,didn't what I expected as I need to get the secret from the authorize link which I don't want. I want to make it transpar...

• api
• developer
• jira
• oauth

Hello guys! I need to know if its possible setup something like this: Project 01 Issues type 01 (Design) assign response color choice Issues type 02 (Online) assign response date type ...

• jira-software

Dears, When having a transition for an escalation I get a screen for the escalation information. By default the Asignee and Assignee groups are set to the Assignee and Assignee goup of the issue. I ...

• jira
• jira-service-desk
• scriptrunner
• transition
• workflow

Im currently trying to figure out how to make our JIRA receive email. We have an SMTP server, using Office 365 as mail client, unblock incoming and outgoing POP and IMAP ports on the firewall, and st...

• email
• jira
• ms-office-365
• smtp

Hello All - I have this JIRA API code to get the FixVersion changes: FVs = event.getChangeLog().getRelated("ChildChangeItem").find{it.field == "Fix Version"}; System.out.println(FVs.oldstring)...

• api
• jira

Is it possible to do this? This is on a kanban board. Thanks!

• jira

Hi! We have a JIRA Service Desk Project that we use for our internal team, especially non-JIRA admins, to send our production support engineers Issues. That project has a field "Requested Participant...

• jira
• jira-service-desk

There is a way to configure working days in Jira Core? I realized that in Jira Software projects it is possible and very easy but Business projects there isn't this option.   It's a very impo...

• jira

I need to set the value of a custom field (single select dropdown) in the additional code section of create on transition scriptrunner post-function I've tried setting subtask.fields[cfID] to get("/...

• adaptavist
• jira
• jira-cloud
• scriptrunner

Can someone tell me why there is no longer a color scheme setting for things like headings, links, menus, create buttons, etc?    We have a color scheme that fits our company logo and it ...

• confluence
• custom-field
• jira

Hi I am trying to understand how does licensing work in the dev env? So we have our current production server and right now I am in the middle of an upgrade. so for now I am using evaluation licens...

• jira
• licence

I have issues in JIRA with images attached. I would like to show these images in a Confluence page dynamically so that if the images in the issue changes and I refresh the Confluence page, the images...

• confluence
• jira

Hi, I'd like to have a post-function for issue creation that updates the "security level" field if the reporter of the ticket belongs to a certain group. I haven't been able to find a way to ...

• jira
• jira-service-desk
• transition

We want to move from a JIRA server to JIRA cloud.  We have projects integrated with HP ALM.  When we migrate the projects to the cloud will the Issue IDs stay the same so that the Issue lin...

• jira

Is there a way for non-admins to search for users in our internal directory and our external directory? We would like a certain group to be able to find user accounts to locate full names and usernam...

• jira

I have tickets in old project board, i moved it to a new created board with a new work flow.   I can see them in the backlog of the new board but they do not show in the active sprint?  ...

• jira-software

Using the "." shortcut you can bring up the Operations dialog box that allows you to do any number of operations. While I'm in the Issue Navigator, "." will allow me to go to "Story Points". However,...

• agile
• board
• jira
• shortcut

If I have a JIRA Cloud Service and also a Jira installation On Premise, can I make the two team interoperate together? I would like to have shared accounts and be allowed to link issues between...

• jira
• jira-service-desk

Hello! Could someone help me to settle the settings for issues? :) I created a new workflow for one of the projects and have troubles with settling/tracking some info - issue resolution, due d...

• jira