Community resources
Community resources
Community resources
Jira
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I'm no longer receiving notifications when I'm tagged in Jira. My account was shutdown and now I'm back in I don't receive any email notifications. I've tried updating my email addres...
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Hi, When a customer submits a request to JSM via email (that is, submits an Emailed Request), the request that is automatically created from that email is fine. However, we always change the Reques...
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One of our application owners wants to have the Confluence Space determine additional context provided to the Jira link macro, so that the customer for whom the space is being created becomes p...
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I have two types of projects, one uses a customer field name and another uses an organization (custom) field name. They are both picklists. The two fields are the same list of clients we have but the...
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I'm trying to use the calendar view to get a feel for timing of various tickets which have start and due dates defined. However, Some of the weeks have many concurrent tickets and when viewing a whol...
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Any plans to bring Atlassian Intelligence into Jira Assets? All the features (especially advanced search) would be extremely useful in the assets space.
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We recently configured and implemented the Incoming Mail system so emails can be sent to a mailbox and our Jira Cloud will create issues when emails are received by the mailbox. This was working just...
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I have a jira comment that is generated via email to our JSM project. I am trying to strip the corporate virus scan info and quoted body from the email thread. If I dont do this the JSM tickets are ...
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A user has been using the new List feature found on the Jira project sidebar. He's asked me how he can export the contents of the list. I've look and googled but have not found any information on exp...
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Hi, I was wondering if someone could help explain how I would be able to update a custom field using the jira python api. Normally, this custom field is added manually by typing the item key to be a...
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I am trying to set Target End using jira automation based on the value of Story Points(1 story point = 1 business day). So I am creating a smart value variable named days as below: {{#=}}CEILING({{...
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This is my first automation using smart time values; I want to create an automation to calculate time logged as the difference between when the issue is created and when it is closed. Background - th...
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Hello Everyone, Has anyone found any alternatives to service accounts that work for JIRA? gMSA & sMSA seem to be out of the question, or not supported, unless I am mistaken. I don't see any a...
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Company provides me user name password my user name is ayaz_job2010. when I tied to login with this am not able to login
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I saw this hinted at when it was called the "Configure Fields" button... and that one behaved a little bit different than our current button... Is there a way for administrators to disable th...
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Hello all, I am trying to convert a date field to a datetime field. The field is target date(Date Field) to Planned start(Date/Time field) When just writing the automation to copy Ta...
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Hello All, Can anyone know how we can identify all ticket in which due date has been changed? I checked their is no JQL query which can fetch all ticket in which due date has been changed means not ...
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JIRA 9.1 with a server that was working fine with Oracle Linux 7.9, but is no longer working after the upgrade to Oracle Linux 8..10. In /opt/atlassian/jira/logs/catalina.out, I am seein...
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Hello all, we are using jira cloud standard version and want to achieve the below requirement. 1. Whenever user tries to enter work log in an Issue in any issue it must validate whether Original ...
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I am trying to follow the upgrade directions for a manual install but it doesn't work for a server that has had all JIRA installs done with the exe. now that the exe is no longer being supplied...
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I'm working with a team that is trying to move away from measuring individual contributions. We'd like to hide all the UI elements that show which developers have how many points. Is that possible?...
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I've made the configurations so that the client can add attachments to Jira, but after the configurations, the client can't add attachments either by pressing + in the comment box or by dragging and ...
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I have a number of queries/filters retrieve issues with certain text values in the Summary or Description. I'd like to report the number of issues that pass each filter on a dashboard. I ...
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How can we migrating data from Jira Server to Jira Cloud, especially when custom fields with the same names or types exist in both instances
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I'm building an email that sends ticket data to a user. It's a manual trigger and seems to be working just fine except for Issue Type. I can't get it to populate the Issue Type field in the table. Be...
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