Hi, I have jira service desk project. I need to create distinction for agents to organizations (area of visibility). Each agent has access own organizations and doesn't see organizations of other ...
In the previous version of JIRA, it was easy enough to create a board in an existing project. You could do it from the project, or you could also go to the "boards" tab in the main nav. However, if I...
From my Connect plugin I call /rest/api/2/mypreferences/locale to retrieve the locale currently set for my user. This results in a error 500 (Internal server error). This is the corresponding log: ...
We would like to move some configuration between Jira instances. The "from" instance is cloud based and the "to" instances are on-premise and cloud. Is this possible to achieve? Any help gratefully ...
Hi, I have JIRA v7.3.2 and I have JIRA Subversion add-on installed. I want JIRA workflow to be triggered when SVN branch is created. But SVN is not coming as trigger sources in JIRA while adding tri...
How to install SSL Certificate for JIRA Software Server.
Hello, I can't find any documentation how we can install JIRA on a webserver instead of local. Thanks
Hi All, I am creating a report in confluence where I am using a jira issue macro that shows a table with different columns relating back to an issue type in a project. In one of the columns I need t...
Hello, We are using Excel to manage tasks of our projects (industrial project). We've planned to switch to JIRA as Excel is not very friendly, and the number of tasks is too important. We will also ...
I am unable to apply my license information to the existing server 7.4.9. The installation function errors out. During the upgrade, the server ask for a current license. Your current JIRA Software l...
Is there a way that I can get the comment that is entered while resolving an issue? So instead of the emails stating "User has resolved the issue", it includes the comment that was entered while it w...
Hello, I've just migrated from Jira Software Cloud to Server on a self-hosted instance. Installation went fine, and the migration (following the Atlassian directions) went okay - issue...
Hi Community, I am curious as to how one creates a filter in Jira that simply displays every issue in Jira grouped by issuetype. So if my Jira had 20 stories, 10 Epics, and 5 subtasks. I wou...
Hi Community, I am curious as to how one creates a filter in Jira that simply displays every issue in Jira grouped by issuetype. So if my Jira had 20 stories, 10 Epics, and 5 subtasks. I wou...
Hi we got an Request for a button just like the edit option in JIRA, called "Secure" which allows for restricted access to specific tickets when that button is clicked. Is there a way to show...
Our Jira server is going down quite often. We see only blow message in logs. Can anyone please advice what could be the reason and solution to the pronlem? 11-Nov-2017 07:16:48.326 INFO [Gem...
Hi, We have successfully linked a knowledge base in our Confluence instance to a JIRA Service Desk project. For the knowledge base settings (refer to screenshot), we have chosen to allow activ...
How to restrict the user from changing the status of the issue of another user to whom the issue is assigned.
Hi I would like to create a rest end point in scriptrunner. This should accept projectname, username and description as input parameters ( may be more later) and create jira issue. St...
I have a few favor filter on my dashboard. But, they're listed in the order that are created. Is there away to re-arrange/sort the favor appears in the dashboard? Thank you.
We are doing joint development with another small startup who has JIRA cloud too. GIven we are creating dependencies on each other's JIRA boards, is it possible to somehow connect each other's boards...
Is there anyway to force log work when commenting on an issue? For example, add a field as part of the comment box that has the log work required?
I have three issues I'm trying to solve, and I'm too much of a JIRA n00b to make sense of the documentation, considering there seems to be 100 different ways to do these things. I'm hoping I can find...
Hello, I want to be able to automatically populate the fix version in a ticket, where the fix version is sourced from the linked ticket. Given I have Ticket 1A and I have a ticket linked to it, let...
I am using a very simple query to return all issues from the previous sprint. My filter is: Issuefunction in previoussprint("Infinite Vision FWB") I get the error: Unable to find JQL fun...
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