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Jira
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If I create the request on behalf of the customer (i.e. after a phone call), I can't get the service desk to send out emails to the customer, i.e. when I say Share with customer. I have set the cust...
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Have made many other attempts since I first posted and made several tweaks along the way, but still no success getting the "If" statement to work. I can populate the 2nd field (Resume Test?) wh...
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Hello, Is it possible to search with JQL for a sub-task where all the other sub-tasks of a parent task except the one being searched for have the status 'closed'? For example, I hav...
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I have access to multiple projects and right now my JIRA by default launches with a project that I don't want to have as my default. I still want to have access to that project, but I have anot...
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I need to create a report that shows the date a person was assigned an issue. This is so that we can track how long an individual has as an issue assigned to them.
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As an admin, I can see a little padlock in the issue comment editor that allows me to set the visibility of the comment so that only certain users/groups can see the comment. But, my normal non-admi...
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I'm trying to extract and display users from an issue's change history. The problem is that the ChangeHistoryItem lets you grab the username via the getUserKey function, however, usernames ...
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A user may have many favorite filters across many projects. Request was to have only their favorite filters loaded up in a Project Dashboard gadget that's only associated with that particular projec...
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Hello Folks, Currently we link an issue to Sharepoint site by using Weblink. Now we have a situation where Sharepoint site is going to be changed (domain will be changed). Is there any way to...
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I want my query to show all issues that are either open now or were closed within the last x number of days. Essentially, tickets closed more than x days ago will "fall off" the board/query.&nb...
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Is there any Possibility of using jira rest API? If so how can I do that?
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I am using Jira Server. I have configured swimlanes by epics for a Kanban board I want all users to see the expanded version of all swimlanes by default when they open the board. They can use the s...
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We would like for only admins to be able to reopen a closed issue. The permissions for Reopen are for both Resolved and Closed. Is there a way to have different permissions f...
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JIRA Service Desk CLOUD has a functionality to create a related task on a JIRA CLOUD project. When created all the labels from the service desk issue are copied to the newly created JIRA issue. In o...
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Hi Team, Please see the below two different cases, 1. There are issues(Bug, Story, epic and Task) in the project contains sub-tasks. 2. There are issues(Bug, Story, epic and Task) in the project t...
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I have a project that has issue types of "Major Release", "Initiative", "Feature". You can select Major Release using the major release issue picker field in both initiative and feature scree...
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Hello, we are trying to setup a jira server including the "delegate project creation" addon and want to set the filter for the board at creation. Unfortunately, we do not know, how to set the board ...
418 views 0 0 Deleted user March 21, 2018 -
One of the items I need frequently in the "new Jira issue view" is under the "Show more" link. How can I move it up so that I don't have to press the "Show more" and scroll down every time?
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Hi, based on this filter: "type = Story AND summary ~ "PE Spike" AND issuetype = Story AND status = Closed" ...I need the number (sum) of linked bugs to each story e.g. Story xy -&g...
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Hi there, I'm a little new to JIRA but I have linked dozens of tickets from Zendesk and I would like to know how to count how many tickets I have linked and also create graphs/analytics based on tho...
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We've been using the JIRA agile board for the last 5 years and have (generally) found the continuous improvements to be helpful. About a year ago (I'm guessing) a "Current Tasks" item appeared in th...
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I want to create a new project with all the same Issue Types, Workflows, Components, Users, etc. Is there a way to copy all these settings into a new project?
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The standard style of Jira (Core) shows {code} ... {code} segment with a grey background but inline comments have a transparent background. Example: I would like to format the background...
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Hi, We need certain people can see only one project. Through the Permissions Scheme we have configured the search of projects for specific groups and with the Incident Security Scheme we handle the ...
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When I look at the "groups" page in User Management, the second column has text boxes for some groups. The box says "Access", "ADMIN" or "DEFAULT". Where does this information come from. If I hover...
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