Jira

we are able to Creating issues from email using IMAP, but how to notify customer(the one who sent email) about any comments or transitions, Without adding them as User.

• jira
• jira-administration

when I use scriptrunners extension for JQL queries in JIRA like: fixVersion in versionMatch("V00.01*") I will also get issue that have a fixVersion set to "V00.02.00" for example, if the fixVersion...

• adaptavist
• fix-version
• jira
• jql
• scriptrunner
• +1 more tag...

Hi, I'm trying to upgrade our old Jira install to the latest version. It is currently on 6.1.7 and I have tried several upgrade options to 7.x, 6.2 and even 6.1.8 This is a local install on Ubuntu...

• jira-administration
• jira-software
• upgrade

JIRA V7.8.1 server We set up a JIRA instance which is accessible via a reverse proxy server. The proxy is the gateway between a public and a private network. JIRA is in the private network. After ...

• atl-dev
• cookie
• jira-software
• php
• reverse-proxy

We want to create a board for our Sprints and a Board for everything else. We managed with the help of filters to hide User-Stories and Stories from the second board but the Sub-Tasks of Stories and ...

• board
• filter
• jira
• jql
• sprint

Hi Jira core support, We have installed Jira server 7.6.1 t a new vps server and we have the issue with Marketplace connectiob now. We have now firewall enabled and can ping marketplace.atlassian.co...

• jira-core

I'm trying to attach photo to task using requests: headers = {'X-Atlassian-Token': 'no-check', 'Authorization': 'Basic %s' % user_token, 'Content-Type': 'application/json'}...

• jira

Hi, I have one problem with my Jira projects. When i create task and i set due date on Sunday it's automatically change on Saturday. What can I configure to set due date on Sunday. 

• jira
• jira-service-desk

Hello All, I just wanted to know if jira data center version support same API specification as of jira server rest apis? Going to use a clustered one than from a common jira server. can there be an...

• data-center
• jira

Hi, I have 2 separate jira instances. 1 is service desk and the other is jira software. I want to integrate these 2 instances. What are all the possible methods available to integrate service desk ...

• jira

The "Release" button is a mystery. I've been searching for some info about how to customize it but I could not find any. Why is it kept as a secret?

• atlassian-support
• jira-software

In my company, various people can add Jira items to the backlog - devs create bug issues, the PO creates new feature issues, support personnel create suggestions, etc. The product owner then has to ...

• group
• jira
• status

Hi, In Jira, when I go Releases --> Click on a release and then look at the summary counts on header by status, I see below count groups configured in our JIRA.  1) Issues in Version - Sho...

• jira-software

Hi, I'm viewing issues on my Kanban board, I click one of the issues, then click the 3 dots on the right-hand side, choose delete, it asks if I'm sure I want to delete, I confirm yes, then Jira send...

• jira

Hi, I have a drop down list - To Queue having values (Service Desk, IT- Imaging and so). If i choose service desk, in the assignee field i should get list of users on the Group Service Desk. I tried...

• groovy
• jira
• scriptrunner

I followed this tutorial for JIRA Rest API service development (https://developer.atlassian.com/server/framework/atlassian-sdk/developing-a-rest-service-plugin/), and have a question: How do I destr...

• api
• jira
• jira-development

Hi, We have customer with Thai language and English. I tried to add Thai language in service desk but this option seem not available. Please advise how can I install Thai language for service desk? ...

• jira
• jira-service-desk-cloud
• translate

Currently I retrieve worklogs by worklogauthor for a give date range:  worklogAuthor in () AND worklogDate >= "2018/03/07" AND worklogDate <= "2018/03/20" I would like to add TIME to the...

• jira
• worklog

I am trying to import a CVS with 101 records into a predefined structurer in insight  I have my IQL mapped properly and it is the same attribute structure as another part of insight that I have...

• insight
• jira

Hello Atlassian support, How can I find out the number of reopen actions on closed issues? Same issue can be closed and reopened more than once, so what I need is to find out that reopen action numb...

• jira
• jira-service-desk

Registre un tiempo estimado la primera vez, se aumento el tiempo estimado de 2d a 4d y por tercera vez se cambia el tiempo estimado a 1w pero me regresa siempre al ultimo cambio 4d, Como puedo soluci...

• jira
• time

I have a Project that only 5 people are allowed to be able to access and that all other Users in Jira cannot and should not be able to see. How do I do this please?

• jira

We have a new user we have added. I click Invite user... no email. I send her to the PW recovery... it SAYS they have sent a notification to her email address.. it never comes. I click Reset Password...

• jira
• jira-administration

Hello, The JIRA Admin allows the view of an user's total login count and also the last date of their login.  I'd like to check if these numbers are specific to the usage of JIRA, or if these nu...

• confluence
• jira
• jira-administration

...ava - mysql-connector-java-5.1.44 ( Revision: b3cda4f864902ffdde495b9df93937c3e20009be ) Database URL : jdbc:mysql://46.101.149.157:3306/ea_jira?useUnicode=true&characterEncoding=UTF8&s...

• jira-software