Hi, how i can set priority in listener with groovy? i try do it with issue.setPriorityId("id") but it dont works.
i would like to filter by username, what is the correct syntax? username is ....... ? or username is not ..... ?
Hi, We are migrating a Jira Instance into another bigger instance, and we found the character limit is set to a higher value (548574) in the instance being migrated, however in the target instance i...
Hi, I see the announcement for early access for SAML single sign-on for Atlassian products. In the SSO documentation, I see multiple types of identity providers (IdPs) that are supported. We use Shi...
We have a need to be able to run a report that pulls a list of the security groups applied to all Confluence Spaces, Jira Projects and Bitbucket Repos within our Atlassian server stack (and the indiv...
Hi All, Currently our project in JIRA has a Product backlog with many issues which are old and Business is not in a hurry to prioritize them as we have new JIRAs to work. I want to have two product...
Hi All, Currently our project in JIRA has a Product backlog with many issues which are old and Business is not in a hurry to prioritize them as we have new JIRAs to work. I want to have two product...
hello, we have a situation where a new email got added as comment to an older issue. both emails were from same user and had same subject but no JIRA issue number. can anyone please explain reason...
is there a way to remove issuetype from project without affecting or changing old issues?
I recently converted our JIRA data through the web extract into Tableau. All the data looks great except for Story Points completed. For each individual ticket it is showing 0 though thes...
We're using Jira Cloud. We've been using the service-desk rest api, {{POST /rest/servicedeskapi/customer}}, to create customers. Previously the identifiers "name" and "key" were autogenerate...
When issues are complete within my project, we put them in either the right-most column. The board is filling up and and we need to archive the issues that are considered complete. We want them off o...
I can select some epics to display the epic report and not others. Which ones I can or cannot select is inconsistent however I am consistently unable to select newly created epics to view ...
I'm doing a search for issues. Under the "More" pulldown, there are some criteria, and the note "excluding 86 hidden". Hovering over the note shows "These criteria are hidden because they are not app...
Hi all, I'm looking for a way to have a ticket request in the customer portal, that once created, makes a number of sub-tasks automatically? Example being, hardware request, with 3-...
Some context for the issue: The team is operating on 2-week sprints Project workflow: To Do, In Progress, In Review, Done, Closed Sprints are closed and started on another Project. As stories a...
I would like to show the user more options like(fixed, wont fix, cannot reproduce, obsolete) when he clicks on done/resolved
I would like to export data to Excel
Is there a way to track how long it's been since a ticket has been created to the time of the first comment?
Earlier, before 24 hours and immediately when the time of the timer came, there was notifications in the upper right corner in the form of a red bell. Now these timer reminders are gone. Could you p...
I am trying to create a ticket in Project B when a ticket in Project A is created. I have tested the post function on a workflow step and it works when I ask it to create a ticket within ...
My buddy has a few traditional businesses and is interested in the service desk products since he has dispatchers and people who perform tasks. I cannot find a refer a friend button or anything withi...
Hello, our Jira 7.7 throws some errors into catalina.out: 2018-03-29 15:29:14,568 http-nio-8082-exec-6 ERROR anonymous 929x43697x3 1xaly1l 81.148.212.130,10.201.4.4 /s/b41385753107248936698...
How can I add more "Pending Reasons". What setting should I configure?
When moving a task (linked to a story) to done, I would like to have the story to go to a status called "Ready for Review". Is there a way to do that? Currently moving the last task to done, moves t...
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| April 8, 2025 9:37 PM PDT |