we have incorporated a mail box to create issues in our JIRA instance. however we need to identify if our mail address is TO or CC. is there a way to get all the To and CC participants to showup on...
I just started working with a new team and we're having trouble closing the current sprint and starting a new one. When I hover over the "Start Sprint" button, which is greyed out, the pop-up ...
I can't find a place anywhere to edit / remove / add Service Types in JIRA. Do I have to call Atlassian to make these changes?
Question: There is a list of JIRA fields here, https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html But which ones are only applicable to JIRA Core fo...
Hi, I am trying to find stories that are linked to stories in other projects in order to analyze any cross-project dependencies and build a dashboard around this. I tried using the sciptrunner...
Why am I not able to assign test cases to a Sprint during bulk upload even when I have the sprint name updated in the Sprint Columns. Similarly the Epic links are also not getting allocated.
When the restore was done, it overwrote config files, like this one. It should be set to jira-dev.ep.com, not prod jira. The Remote JIRA Directory needs to be re-established, which should...
I need to create a jira plugin that will connect to a database on create issue when one customfield 'a' have value. I am stuck on selecting which jira-module to select. plz help.
I want non-site admins to be able to send resets for other users. Where do I even go to set these rights?
Hi, When I am trying to close the ticket - it through the error - Close Issue Caught PSQLException for insert into "public"."os_historystep_prev" ("id", "previous_id") values (?,...
Hi, When I am trying to close the ticket - it through the error - Close Issue Caught PSQLException for insert into "public"."os_historystep_prev" ("id", "previous_id") values (?,...
I have Epics with Stories linked by the Epic Link field, and these stories have sub-tasks. We want to assign a component X to all Sub-tasks of issues with Epic Link A and a component Y to all Sub-ta...
We have several clients that we have set up as jira users in the system. We wanted to let our clients see their project/kanban board. In order to give them access to the project, we had to set ...
I added a few statuses and transitions to an existing workflow. When I migrated the existing issues everything went well. However there seems to be a sync issue with the velocity charts.&...
Apparently not! This textbox doesn't even show as "editable". WTF? But in a jirs issue, I can invoke emacs on, for example a comment box, but when I save my changes, the emacs buffer rev...
I'd like to restrict my clients to only being able to view tasks with a status of "In UAT". I don't want them to see anything that's "In Progress" or "In Testing", only the tasks with the status "In ...
Even if I close the cases, my clients still can add comments on the cases. How can I change this?
I followed the steps in the below URL and my SSL cert is still not working. https://confluence.atlassian.com/adminjiraserver073/running-jira-applications-over-ssl-or-https-861253906.html...
I am getting below error when trying to add/update custom datetime field {"errorMessages":[],"errors":{"customfield_11001":"Error parsing time: 02/Apr/18 7:24 PM"}} even i was tried most of the dat...
I am trying to create a new project role but I don't see that option under user management. I am a member of Jira admin group.
Hi all, We moved our staging Jira machine to HTTPS (8443) with RootCA certificate recently For some reason Rest API still accessible only with HTTP on port 8080. How it can be changed...
Does anybody know how to integrate InVision into Projects/Issues so that I can attach links to prototypes as in the attached screenshot where InVision has been inserted between Description and Attach...
Hello, when I look for the server id of my installation (both with db query and on the jira web page) i get a string in the format 64da73f8-02a3-... It appears the server id is in some hex format, b...
I want to create a periodic backup of confluence and Jira and store it on premise. What is best way to do a full backup?
Will it be possible to create a report in Confluence involving Jira fields from two different projects? This would be like a cross-project report. Involves running a SQL query on Jira database. Curr...
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