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Move to another Server

denacom
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April 26, 2018

Hello

I follow all the directions to move my Jira to a new Server, I moved the applicaton-data directory as well as the database.,  But I get the following error

 

Setup: JIRA couldn't create the jira.home directory

Ensure JIRA has permission to create and write to the jira.home directory /var/atlassian/application-data/jira.
Review our documentation for more information on setting your JIRA home.

That Directory is own by the Jira user (chown -R jira:jira *)  I tried giving more permissions and nothing (chmod 777)

This are my Current Permits but I tried everything, without any luck.

root@d25:/var/atlassian/application-data# ll
total 16
drwxr-xr-x  4 jira  jira  4096 Apr 24 14:09 ./
drwxrwxrwx  4 jira  jira  4096 Apr 25 18:49 ../
drwxr-xr-x 12 jira1 jira1 4096 Sep 27  2017 bitbucket/
drwx------ 14 jira  root  4096 Apr 25 19:05 jira/

 

root@d25:/var/atlassian/application-data/jira# ll
total 148
drwx------ 14 jira root  4096 Apr 25 19:05 ./
drwxr-xr-x  4 jira jira  4096 Apr 24 14:09 ../
drwx------  2 jira jira  4096 Apr 24 00:42 analytics-logs/
-rw-------  1 jira jira   895 Apr 30  2015 bak_dbconfig.xml
drwx------  5 jira jira  4096 Sep 27  2017 caches/
drwx------  4 jira jira  4096 Aug 10  2015 data/
drwx------  2 jira jira  4096 May  1  2015 database/
-rw-------  1 jira jira  1169 Apr 25 19:05 dbconfig.xml
drwx------  3 jira jira 86016 Apr 24 07:00 export/
drwx------  4 jira jira  4096 Apr 30  2015 import/
-rw-------  1 jira jira   278 Sep 27  2017 jira-healthcheck-eol.json
-rw-r-----  1 jira jira     0 Apr 15 22:41 .jira-home.lock
drwx------  2 jira jira  4096 Feb 22 04:29 log/
drwx------  2 jira jira  4096 Apr 30  2015 logos/
drwx------  2 jira jira  4096 Apr 30  2015 monitor/
drwx------  8 jira jira  4096 Jul 25  2017 plugins/
drwx------  3 jira jira  4096 Nov 29  2016 tempo/
drwx------  3 jira jira  4096 Apr 30  2015 tmp/

Thanks

1 answer

0 votes
Thomas Deiler
Community Champion
April 26, 2018

Dear @denacom,

is Jira itself running as user 'jira'?

Check with 

ps -Aef

on command line.

So long

Thomas

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