Hello I have been staffed on a standard JIRA project. I want to update its configuration in order to add the 'Theme' issue. For that I understand I need to change the 'Issue Type screen Theme'.&nbs...
Hello, We are new to Jira Software(6 months exp). We have two teams(Team 1 & Team 2) currently working on the deliverables for the same product. We are going to have multiple t...
Hi, I am trying to figure out the best way to set up a reoccurring process in Jira. It is an implementation for clients so it will have the same issues/tasks for each client. From what I have read,...
So i understand the point of the "close" issue email. However my users do not. I get comments such as "did you just do this now? i thought you did it days ago!" and other questions like "this notific...
We would like to remove the captcha from the Service Desk customer portal so our customers can submit tickets without the extra required step of identifying cars in a bunch of photos (or similar). I...
We're using hosted Jira. We tried installing portfolio via Atlassian Marketplace for JIRA. Here is a link to the error from the log: https://gist.github.com/patrickdeamorim/c7e8fee90d46396d783bdbbf...
Hello, I'm using a template (with Issue templates) which contains 7 subtasks created at the same time but I'm looking for a way to create the subtasks in order. When the first subtask is Resolv...
Hi Team, I am using X-Ray plugin, and I have created a Project type of X-Ray Test. While I am trying to create a EPIC, it is showing the below error.
How to use behavior functionality --- the stuff below is the original question, re-instated in an attempt to make the answer make sense. We don't know who edited the question to downgrade it -...
Hello guys, how can i change the options in the dropdownmenu in workflow, without using scripts.
Hello, As of now I am using the Monthly paid version of Jira.Would like to install it in my test server and migrate the data into our own database.The database I am using is Neo4J graph data...
How to automatically update the status of All "Issues in Epic" issues, when I changed Epic Status. For Example: I have One Epic PED-246, I have 4 stories (PED-247, PED-250, PED-251, PED-252) in PE...
Hello Everyone I create a new issue and create link between current issue and the new one from post function. Both issues are in the same project and with the same parent issue and accordanly with s...
How can i assign permissions to a project role Scenario : step 1 : Create Project Role MyRole step 2 : Create Permission Scheme myPermissionScheme &...
Hello there, I am actually working on a specific need for my customer. For a Projet = A, IssueType = Request and a specific CustomField toto = Iron, he want to display the CustomField Entra...
Yesterday we linked GSuite with Atlassian and now all the agents have been removed and the Administrator is revoked.
How do i force my employee to select the resolution while closing the issue
the field assign is not bringing all the users placed in your role, what can be missing?
Hello Team, We have a widespread problem with Jira. After a while it becomes slow. When we type words in the fields, the letters are displayed in slow motion. If we do a refresh, everything is back ...
One project has an incident and you need to amsolve the incident in another project. You clone the issue and move the clone to the other project. Can you synchronize status between those two issues i...
In a scrum board, we can click the 3 dots button on a sprint to see total estimate of its issues. How do we turn this on for Backlog? I know for sure that this can be done, because I have someh...
We have a project which has multiple agile boards - one master and duplicated ones from that with filters for each scrum team. The teams create their sprints within their specific boards. I've been...
I was wondering what happens when I change the name of an existing / used resolution name. e.g. rename "Won't do" in "rejected". Are there any side effects? e.g. filters that are not working anymore?...
Hi Team, I'm working with Portfolio for Jira right now (server). The issue I face is the following: 1) I have a user story with estimate = 10 hours 2) I want to assign user1 and user2 to wo...
Hello Atlassians, After restoring our Jira server backup to Jira Cloud yesterday, we've noticed that avatars are missing. The backup import worked okay, but there are no avatars restored. I...
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