Hi. We run a large Service Desk installation for a customer. Facts: - customers: 50.000 - authentication method: delegated LDAP authentication Problem: Our Client would like to have a...
We have handed over all activities to a new company and wish to use the new company name in the base URL. It doesn't seem to be an option. What's the best way forward? Do we need to start a new sub...
I would like to open JIRA.Forms.createCreateIssueForm(..) without dialog, inside the same page. Is it possible to open it inside some DIV element ? I tried following, but it didn't worked - var iss...
I have an User Story which has an Epic linked to it. Now when I create a Sub-Task through script runner under story, but it take automatically epic link assignee can i remove that? Please your help ...
Hi - trying to find good instructions of how to install SSL certificate for JIRA.
In the Project Management type of project in JIRA, we are attempting to produce reports that illustrate the progress at a component level. We have identified the filter to apply and the meth...
Hello, we are using an Atlassian JIRA board and would like to know if there is a possibility for blocking cards created. To be more specific, lets say we have multiple cards created on a project. Wh...
Hi, I'm trying to export pdf report from jira issue navigator for current month, but it takes whole worklog even from past few months, not just current. Is it possible to do it without addons? Or no...
I have a Service Desk (SD) project. I created an automation that is triggered when an issue is created that has Severity == S1. The automation adds a comment to the issue. Please see the s...
Hello, I need to change the Calendar in my Jira Servicedesk for reporting. My reports are returning data also for weekends (Saturday, and Sunday), and I want to get data only from Monday to Friday....
Hi, We are facing problem with replying to JIRA services desk email does not add commnet. Thanks, Dev Thota.
Hi everyone, I'm trying to get the average workdays that Jira issues spend in each 'status', for that i've created some measures like this one: **it's a measure** Aggregate( { [Transit...
I open the project settings panel and click of "Fields". Then I didn't find tha custom field section as describe into the official doc : https://confluence.atlassian.com/jira061/jira-administra...
Hello, We have subscribed to the Jira Software licence for one year. We have no core users. The core licence expired a day ago. Some functions are disabled (for example, creating new elements). ...
Upgraded from Jira 7.10.2 to 7.11.0 and we keep getting this error: System plugins failed to start: We haven't been able to start all the required system plugins We couldn't start the following plu...
Hello, My team, which is responsible for customer support, is currently considering migration to JIRA Service Desk on Cloud. We will soon be serving multiple customers, who all use JIRA Software for...
I would like to highlight a task at Agile Board. I see the following image and would like to know how can I show coloured rows with text such as "UNCOVERED", "NOTRUN", "OK", "NOK": &nbs...
I lave lost the password of Jira admin so i want to change the password but not getting email by using forgot password.
I have a condition to hide "Created Linked issue" if issue is: - project of key is "LO" - type of issue is "Epic" - status of issue is "Closed" So I write the following query: jiraHelper.project...
I need to have a date field in Program Epic, that picks up the furthest value from the same date field in Epic I know we are supposed to use Scriptrunner for achieving it. Can someone please h...
Just a quick question. If we add the developer license and the clone the current system do the active users in the development system count towards our production user limite or is it like the evalu...
I need to install the applications on my server. After downloading the application I go to localhost 8080. The password for the site did not fit, the password does not come to the email. Although the...
Hi, atm we have two codebases TFS and SVN. Is it possible to integrate both in jira and make issues and tasks for both in one project or maybe one user story ? Kind regard...
Hi, I'm trying install JIRA (7.11.0) with Chef. Everything looks fine, but I have one problem. Our SecureOS don't allow creating user by Application. I need have this user before installation. It is...
Why is case sensitive?
| Subject | Author | Posted |
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| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST | ||
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| November 25, 2024 3:52 PM PST |