Community resources
Community resources
Community resources
Jira
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I have created a JIRA plugin and added REST module. Now I am calling velocity template using REST module, like this - @GET @Path("/login") @AnonymousAllowed @Produces({ MediaType.TEXT_HTML }) pu...
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A couple of my Service Desk users are unable to use some of the formatting options (bolding, changing text color, etc.) when replying internally to tickets, or replying to customers on tickets. Anyo...
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Mails are not getting generated from Jira, mail queue is empty though and it has no error When i started the debug mode for listener i can see tickets are being worked by users and events are being ...
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Hello, it is mentioned that [They (*steps and columns*) may correlate one to one, or there may be multiple workflow steps associated with one column. For example, an issue with the workflow steps "d...
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Hello, We need to fetch issue types (Task, Incident, Service Request, Problem etc) through API in an app we are developing for integration. But we are not able to locate the API on the docum...
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Is it possible to create custom Statuses for a new workflow, in stead of using standard ones like OPEN, PENDING, IN WORK etc. I would like to customize the statuses visible by the portal users, so th...
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Just added a new group to the Issue Security so when I select that field, there is a new group. I can see the other groups but the new group isn't showing up. There is a group associated to this new ...
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Hello, the Lucene index files location health check verifies that our JIRA application is using a Network File System (NFS) mount for the Lucene index files. Could you give me the path where i can ...
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I'm an end user of JIRA and wanted to understand where the workflow is set-up? Is it on project level, or when the system is configured for use. We have some sub-tasks that has a status ...
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Hi Atlassian Support Team, How can I login into Atlassian using admin credentials of Atlassian if I have configured SAML SSO. If I go to https://simeiosolutionsdev.atlassian.ne...
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Can anyone help he How to restrict jira user from creating projects in JIRA cloud? In my case the users are able to create projects with agility template only . I completely want to restri...
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When I tried to upload file as attachment to Jira, I got error "An internal error has occurred. Please contact your administrator. "
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Is there any way to not trigger a jira flow transition having a trigger configured for PR open? This would be useful for intermediate PRs. I was thinking at some special tag in the PR title.
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Hi! I'm trying to track which user changed the status of a task and/or subtask and when the status was changed using a Jira report in order to track SLAs within my company. I think I'm close! He...
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When I click on a ticket on a board to see it's details, the quick-view opens. But the attachment count is always empty, and if I click on the paperclip, nothing happens. Jira does not show the ...
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I am trying to edit our Jira/Slack Webhook so it only posts from specific Projects in the #jira slack channel. I'm a novice at this so I'm just looking for clarification/confirmation about how ...
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I have a specific JIRA filter I'd like to share with my Confluence users, but I don't want any hyperlinks (the key and the issue type are hyperlinks by default). It's not a security issue, as if the...
1,667 views 4 1 Deleted user July 18, 2018 -
I am not sure if you I have found a bug or not. When I add a post function condition, I find I cannot add a grouped condition until I have added a second condition. After the second condition is ad...
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We are having problems with the displaying the field Story Point in JIRA Software 7.6.2 in Sprint Report & Burn Down Chart Problemdescription 1 1. Person 1 (Ruben) enters value “5” at issu...
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How can we create a new Resolution status by using Jira Server API's at the plugin development
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I'm trying to create a filter that hides sub-task issue type in the status of "To Do" but every JQL I can come up with also is hiding all other issue types in "To Do." Whats the JQL trick I'm missing...
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Colleagues, Within my project I have issues where the summary starts with the präfix „015FU_“ or with „0101“. For any reason my filter Project = „Service Desk“ AND type = Story“ AND sum...
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I want to get data from rest API via javascript and show it in velocity temple. In file example.js AJS.toInit(function(){ var user = getCurrentUserName(); AJS.$(".....).... ... } ...
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Hi. We run a large Service Desk installation for a customer. Facts: - customers: 50.000 - authentication method: delegated LDAP authentication Problem: Our Client would like to have a...
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We have handed over all activities to a new company and wish to use the new company name in the base URL. It doesn't seem to be an option. What's the best way forward? Do we need to start a new sub...
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