Not able to access Issue Type API in Jira Service Desk

[Kapil Garg]

Hello,

We need to fetch issue types (Task, Incident, Service Request, Problem etc) through API in an app we are developing for integration. But we are not able to locate the API on the documentation page.

https://developer.atlassian.com/cloud/jira/service-desk/rest/

Could you please help with it?

[Alexey Matveev]

Hello,

What do you want to get? Issue types or Requests? These are different entities in Jira. Requests are based on issue types. If you want to get Requests then you should use the GET /rest/servicedeskapi/requesttype:

https://developer.atlassian.com/cloud/jira/service-desk/rest/?_ga=2.245070597.1671597994.1531726353-1659643416.1506407535#api-requesttype-get

If you want to get issue types then you should use the GET /rest/api/2/issuetype:

https://docs.atlassian.com/software/jira/docs/api/REST/7.11.0/?_ga=2.143374133.1671597994.1531726353-1659643416.1506407535#api/2/issuetype-getIssueAllTypes