...MWare or bare metal, or you can run it on IaaS like AWS, allowing you to reduce administrative costs of your infrastructure, but still maintain control over your data. So is it true only for Data C...
We use Active Directory/LDAP for our user logins. So, the "Can't access your account?" link on the login page is confusing to my users because they cannot actually use this link to reset their passwo...
I have been trying to change my custom field from no (not required) to yes (required) but the system will not take my change. The custom field is website property. But I did notice that I cannot chan...
Hi, I´m new here. I've been trying for several days to add an attachment as url to an issue, but I do not get it. I only can add it as file. Is it possible? How? Thanks,
Is there a way we can automatically attach a spreadsheet to tickets created in the board?
Hi, I'm using several Jira projects when I deploy a build, I use the Jira issue parameter but the problem that is hardcoded to a specific JQL query that shows all the project, how can I ...
We are trying to use portfolio to build plan for our backlog and notice that the plan only reflects stories that are either in progress or scheduled to be done .. it takes away all teh accepted stori...
Is there a way to restrict who can move issues from any issue type (task, epic, story, etc) to a specific issue type (bug)?
We don't know how, but we lost a few issues and all the data in them. We wonder if there is any way to recover all that information. Thank you.
Hello! We're running JIRA Core 7.6.0. Attachment size is the default 10MB. When trying to attach files larger than 100KB, we are sporadically getting either "Internal Error" or "Could not save ...
I am looking for an option where I can assign specific checklist item to a specific user only. Taking a scenario in consideration where I need to provide access to "QA Complete" checklist item to a u...
Hello, I would like to add a comment with text added to the custom field after an issue is updated. I created a Listener and wrote this script https://www.screencast.com/t/leYKRSibGr8z ...
Hello, how can I use searchTerm filter in Jira Servicedesk? This is the link of Jira API https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/#servicedeskapi/request-getMyCustomerRequests
Hi All, I'm looking for a way to create a report on the number of stories remaining in an epic and need to report on that across multiple epics. For example; for a product update we have 8 ep...
Now we get list of jira issues from the build like this http://bamboo.companyname.com/rest/api/latest/result/PROJ.json?buildstate=Successful&expand=results.result.jiraIssues&max-res...
We would like to search for issues that have the same created and updated date, but we can't find a good and generic way to do: createdDate = updatedDate. We can use tricks like "p...
Hello community, I've done some searching (Googling) and went through all the posts I thought were relevant on the Atlassian community but I couldn't find an answer to my strange question. Use case...
This was previously configured however when returning to the configuration screen I see the following message Microsoft Dynamics error Something went wrong while getting account info. Please try ag...
I have created a JIRA plugin and added REST module. Now I am calling velocity template using REST module, like this - @GET @Path("/login") @AnonymousAllowed @Produces({ MediaType.TEXT_HTML }) pu...
A couple of my Service Desk users are unable to use some of the formatting options (bolding, changing text color, etc.) when replying internally to tickets, or replying to customers on tickets. Anyo...
Mails are not getting generated from Jira, mail queue is empty though and it has no error When i started the debug mode for listener i can see tickets are being worked by users and events are being ...
Hello, it is mentioned that [They (*steps and columns*) may correlate one to one, or there may be multiple workflow steps associated with one column. For example, an issue with the workflow steps "d...
Hello, We need to fetch issue types (Task, Incident, Service Request, Problem etc) through API in an app we are developing for integration. But we are not able to locate the API on the docum...
Is it possible to create custom Statuses for a new workflow, in stead of using standard ones like OPEN, PENDING, IN WORK etc. I would like to customize the statuses visible by the portal users, so th...
Just added a new group to the Issue Security so when I select that field, there is a new group. I can see the other groups but the new group isn't showing up. There is a group associated to this new ...
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