Hi, I have a script runner script that works fine in the script console. I am trying to get it to work on a schedule -- seems like the escalation service is the way to go. However --...
How do I go about getting it installed? I don't seem to have the option to install from the add-ons section.
Recently we discovered that the resolution was not set in many of the workflows that we've created. We've since fixed the resolution issue. But it seems we have no "resolution" statistics sin...
Hi, I had a hardware server crash which forced me to go back to a backup. Both Jira and Bitbucket run on the same instance. Previously I had linked Jira and Bitbucket and when...
I have edited the jira-config.properties file to add additional transition steps to my issue pages. I am currently moving from JIRA Server to JIRA Data Center and would like to keep this config...
I have a Jira environment which database is hosted on a server with SQL server 2014. Jira version is 7.9.2 and is fully compatible with SQL Server 2016. I am looking to upgrade SQL instance from...
Hello, i'm not receiving the confirmation email to aktivate my account and invitation email from Bitbucket or Jira. My email is vitalii.vdovenko@speechace.com.
Looking for a report that includes all Proof of Testing evidence along with test case status of Pass/Fail
is it possible to use the G Suite authentication for confluence and jira when not using the cloud version of atlassian?
Hello, I am looking to integrate Jira with Aha!. I asked the Aha! team and they stated using my SSO to log into Jira was not going to work. I need Jira administrator help. Has anyon...
We are writing a Jira plugin where we want to filter Jira issue by its integer id. Right now we can do it by issue key which is alphanumeric. But the requirement is to do it by the integer id
I have GitHub hooked up to Jira through DVCS accounts, and it correctly lists all of my GitHub repos including my private repos from the DVCS setup screen. I've been working with public GitHub repos...
Service Desk has this great and simple way to create Linked Issues of different types from the Edit screen. Jira Software projects are missing this feature for some reason and though there is ...
I am having issues when trying to define the "Created Date" for a report in Jira. When I create a new report and enter the dates in the Custom space (below), the JQL automatically returns a strange ...
HI Is there anyway that you can create a field inside the issue, for example, if there is a dropdown list and you select an item, if it has children, only then another dropdown would be created with...
As of this morning a large number of users have lost access to the projects. The setup looks correct but the get the message that the project is not visible as soon as they want to open it. No chang...
Since implementing service desk, we have noticed that when you start typing @mention in non service desk projects, customer users appear in the list of @mention users. How can we filt...
Hi all, I am not a developer, but I am technically inclined. I don't have admin rights in our environment. I use JQL pretty heavily, and today I noticed that the Component auto-comple...
Hello, we're looking at moving over from Asana for website development / project management. Can you please tell me how I would create a 'master' board that has a pre-defined list of issues.&n...
How do I add the issue type drop down to an agility or a business project? I have created the issue types but creating a new issue does not provide the option to choose between issue...
We have the following sub-task types on most of our user stories: FE Dev, BE Dev, Test Script, Manual Test, Peer Review, etc... I want to be able to total the Remaining Estimate for all 'FE Dev' ta...
Hello! I just wanted to change language to English cause current one was Russian. So I went to Personal Settings. But it turned out that default language is already English. I was surprised! Shor...
Working in JIRA Cloud. When issue type Story is transitioned to Done, we want the Create Issue screen for the issue type Test to be displayed so that users create a new ticket for Test. Both issues ...
Hi Guys, I want to know how to view the status of the ticket CSP-234576, also I want to convert this request to Premier support request. Thanks, Jagadeesh.K
How can i add or remove a customer field(s) in a JIRA notification email ? At the moment all notifications are coming with below attributes in Email body :- Summary: Key: URL: Project: ...
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