The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

For Next-gen Jira "Move" from Classic Jira project does not copy over Comments, BUG?

Nilesh Patel
Contributor
November 20, 2018

Currently trying to utilize the Next-gen Jira, using the "Move" functionality to take a ticket from a Classic Jira project when attempting this it asked map field etc.
However there is no option to import the comments.
It would be my expectation that all comments are migrated from the ticket in Classic Jira to Next-gen Jira ticket.
Is this correct?

If so then where should I log a Bug for this?

Thanks.

Anyone else running into a similar issue with "Move" operation?

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Nilesh Patel
Contributor
November 20, 2018

Unable to reproduce it is working now. Last week it was NOT working. 
May have been due to special character on a given ticket or perhaps last week when attempted it was impacted by https://jira.atlassian.com/browse/JSWCLOUD-17272.

Regardless going to mark this as Answered (Resolved) if and until there is another use case. 

0 votes
Rogerio Gomes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 14, 2018

I am trying to do the other way around:  I created a ticket on a project (Next-Gen) and I want to move it to a project that is "Classic" mode.  I don't find a feature in Next-Gen to move any ticket around.  Any hint here?

Nilesh Patel
Contributor
December 17, 2018

@Rogerio Gomes You should be able to select a ticket then utilize the "...">Move to move the ticket another project. 
You will need to have permission to "Move" see https://confluence.atlassian.com/jirasoftwarecloud/moving-an-issue-902499026.html and/or https://community.atlassian.com/t5/Jira-questions/Create-Issue-Permission-amp-Move-Issue-Permission/qaq-p/805965
Good Luck.