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Community resources
Jira
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Our JIRA server became extremely slow. Server resources are OK, plenty of free ram/heap no AV, DB is fine, etc... It turned out that by setting addons in safe mode, it recovered. I simply re-...
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Hello! Please tell me how you can transfer the price from one iron to another?
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In the classic software project there is a way to manage releases, that is add a fixVersion and then track the progress on a release. There is also a functionality to "release" a release. ...
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Our JIRA instance had a lot of logged hours, before we started installation of Tempo timesheets, and as soon as the installation finished, tried to take a look at old reports using tempo reports, but...
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Hi I am trying to do a csv import via Issues>Import Issues from CSV. When i get to Map Fields step it is not showing a custom field that I need to set. The field is configured to be global ( All...
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Hello. My question was incorrectly marked as Spam - https://community.atlassian.com/t5/Questions/Scheduler-job-stops-to-repeat-every-day-at-about-00-00AM/qaq-p/946730 . Please remove Spam flag from...
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On the forum I saw a bunch of posts that explain how to setup an event listener and add this to the transition of the project's workflow. My goal is to do almost the same. I would like to sent an ema...
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Hello, I would like to allow my collaborators to resolve the issue via the customer portal, they have jira software license, and they have a permission to close and resolve issues on permission&...
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I'm trying to locate the 'script registry' for ScriptRunner, because I'm trying to identify what scripts have already been used for a jira instance. Navigating from Admin -> Manage Add-on...
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Hi we host in AWS our jira env. we have a prod an dev environment. If we want to do a refresh (copy) of our prod environment to our dev environment we make a snapshot of our rds (where data and data...
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Hello, I have created an epic with sub-tasks in a next-gen project. All sub-task are open and are shown in the correct board column "todo". But the epic is not shown. The epic status is "in process"...
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Hi all, I go to Jira_Settings_Global permissions_View users and can't see the notification about the problem on the page (see the screen attached). This problem has been there for a ...
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I am new to Jira but I have tried to find a way to set dates to a task that never, ever will change. Lets say I have a project activitiy for a number of resources that takes place on a set date. How ...
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Can we customize the table which appear in the pie chart report? I want to generate the 4 weeks assignee reports in the table, is it possible in available reports?
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I have 1 lakh 45 thousand test cases in JIRA. I need to pull it in single shot. Please advice
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Can we call a rest api(which is hosted outside the jira environment) from the scriptrunner. If so can you please share the documentation or sample code to call GET and POST methods. R...
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i want to copy fieldscreen to a new named screen by groovy
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Hi, we had created new project using shred project option and added new user and mapped that user under project users with server desk customers ,is there any thing other settings needs to done for ...
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Hi all, I want to edit the default workflow to include a status of testing so I want my workflow to be the followings To Do In progress Development Done Ready f...
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I have looked at the screens and they all have "Organisation" by default but it is not available to add to the request I assume as a custom field ? any ideas why ? (JIRA service desk Cloud)
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I currently use this query to get time spent by each users on a particular day: worklogDate = 2018-11-22 order by assignee The problem I have with the query above is that it also returning tot...
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Is it possible toreport on the time it takes to move an issue to the next status in a workflow - ideally, we would like to understand how long an issue sits in a status before it is moved to the next...
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Hi, I recently upgraded to licensed version of Jira Software - self hosted. Would like to migrate from default Jira DB to PostGRE. I am a newbie to jira administration....
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I want to add a 'Clear Resolution' Transition to a workflow. I have done this successfully to another workflow. When I try now it gives me the following error message, "You cannot perform this oper...
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I've recently introduced JIRA Kanban (Cloud) to our in-house Legal Services team. They currently love it and it really helps leadership to get better insight into how work focus is being allocated (w...
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| 7 hours ago | ||
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| December 16, 2025 2:30 AM PST | ||
| April 8, 2025 9:37 PM PDT |