Hi! I inherited a legacy of JIRA Service Desk which we are currently using as a ticketed-support desk for our clients. We are introducing SLA's, and I'd like to be able to analyse thing...
I'm trying to create new filter with the conditions below but for same reason the function openSprints() is not working , the reason im using openSprints() since i wan...
Hello together, in Jira dashboards there is a gadget "Created vs. resolved chart". I'm looking for a similar function, but I want to compare two created issuetypes. For Example: For me it's int...
Hi there I found for this problem a similar thread, but it dosent work for me. Or i made it false =/ The similar post: https://community.atlassian.com/t5/Jira-Software-questions/Creat...
For example, there is a project with several project admins (they all need it to edit project role membership, project components etc.). But we would like to limit the people who can create "new...
...hange the account. It works but it work's all the time, it behaves like the precondition is always true. Any advice on why? Thanks
We are running JIRA Software v7.8 and Service Desk v3.11. A big number of issues had recently been updated. In particular, one of the custom fields was edited and we would like to kn...
Hi, we are just setting Jira service desk up and we are finding it difficult to reply or communicate from the logged ticket to either more than one recipient or a different one to he rep...
Hi All, I know there are a lot of posts about SSL certificates on here but I couldn't see one for my specific request so apologies if this has already been covered before. We have Jira running on a...
Hi all, I am looking for a way to implement behavior similar to Jira development integration plugin, where a web panel immediately displays (without reloading) new elements when new branch o...
Is any solution or workaround to this for Jira Cloud.
Hi, After i did reindex in Jira, all the epics in jira cloud become unlabeled epics. could anyone help me to come out of this issue ? Thanks in advance
Lately users see 2 horizontal blue lines; one between date and time segment, the other between time and workedhours segment (see attached screenshot) Why is this? How to remove these horizontal li...
Hello there, the situation is as follows. There are two separate Jira projects, one for each party, as each party has confidential issues. There are also issues which are resolved in collabor...
Hi, I m trying to add a custom event to the workflow transition's post function step. But this step is not available. Any help on this please. Thanks
I try to integrate JIRA with PEGA 8.1. Whilst configuring it I need to provide a URL where Pega can find the REST API of JIRA. Our JIRA is https://jira.sdmc.ao-srv.com/ What shoul...
Hi all, I don't know why I couldn't change m issue type on on specific project, and other thing is the issue won't disappear once I "done" the issue.
Hello! We want to remove the invited user (which is to see on the top of the email) on the emails, when we created a new user. In the email there is a line which looks like "XY has created a Jira-A...
I'm trying to add a custom field called 'Re-open count' on a transition screen while trying to reopen an issue. I have created a custom field and screen and also I have added that screen to that work...
Hello, is it possible on server solution to pay for add-on just for amount of users who will use it? We have Jira server with 2000 users but that add-on will be used for example just by 50 people so ...
I am building a JIRA REST API call with JQL to return a group of matched issues, the filter goes like "project = 12413 AND status = Development AND issuetype = Story" I would...
Unable to clean the cache directory: /opt/jira/data/plugins/.osgi-plugins/felix
Hello, I have old versions of Jira (7.3.6) and Confluence (6.1.3) installed on a windows 2012 R2 server. The maintenance licence is expired long time ago (may 2017). The server has been attacked an...
Hello, I used our JIRA System Administrator(user name is "admin") to login on jira. Unfortunately, I made a normal user who name is "admin". So far, I can't login with JIRA System Admi...
someone can help me here below i dont want copy attachment but i want create a link of the origina attachment, so i want that sub-task have a attahcment of issue parent and dont cop...
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