Overview I'm using a Jira Cloud app (Relay Intake Forms) to create rich external forms to submit to my Service Desk. Issue One of the downsides of that app seems to be no field mapping for r...
I created a query filter using Adaptavist ScriptRunner Enhanced Search plug-in and then based a Board on this filter. The query includes "ORDER BY Rank ASC" clause but I keep ge...
After upgrade to Jira 8, Epic Link disappeared from the cards in my Kanban boards. I can add it back in the "Card layout" section when configuring the board as one of 3 fields (btw, that means I have...
After upgrading from Jira 7.13 to Jira 8.0 all the API calls stopped working, the response is the following, every time: {"errorMessages":["Internal server error"],"errors":{}} Auth is OK, the stac...
I need to run a JQL for advanced search. But I do not know the sprint number. when I try to add the sprint name, it does not work. for example, Project = "AAAAAAAAAXXXXXXXX" AND issuetype = story A...
I created a new ticket by clicking the plus button on the left (not in the column), and it's not showing on the board in any of the columns no matter which one we change it to (while editing the tick...
Hello, Did anyone go with Jira/Confluence datacenter on Azure. If so what user directories did you configure as it is hosted on the cloud. Thank you.
Hi All, I'm trying to search for all issues that have a parent with a specific value in one field. A little upfront info: - We have Scriptrunner, Portfolio and Tempo - Our hierarchy is Initiative...
I have an epic called Production Defect Backlog. Now i want the issues part of this epic to be displayed within a time range i.e. for a quarter how many issues were part of backlog. Using&nbs...
We created an incoming mail handler that would Create a ticket in JIRA anytime an email was sent to: labrequests@brightidea.com (office365 user account). It seems that after we implemented a...
Hi, I have successfully added the custom field called 'Created at', I would like to display this custom field in the board view in the column as in screenshot shared in the link. We are using Jira ...
Hello All, On parent issue view screen we can see all related sub-tasks and tasks links. Same way how can we view parent link and related tasks links on sub-tasks issue view screen. Thanks in Advan...
how can i configure a workflow to change its status to close if no response from requestor in 5 business days with following conditions Reminder user about ticket if IT replies and no r...
The Story Points for on my Sprint report show 108 points ( this includes the total of Completed,Not Completed and Removed issues) for the particular sprint However the Velocity chart report sho...
Hello, Does anyone know how to create a filter that includes all sub-tasks and issues associated from Epics I (or another user) create? I'm working on an account where we are creating a large...
How to add an accept/reject function for the teams to permit edits?
issues don't appear on my backlog. The community answers don't help.
I am trying to get a report for all bugs that are created by employees during a sprint or a date range.
Has anyone else noticed this. I noticed it last week. We have several users now showing as former user...I have confirmed that this user does have an active account...
Hi. I'm trying to create an issue using Jira API and need to fill the customer request Type. According to doc, I need to get the "customer request type" as follows: https://confluence.atlassian.com...
Hello, Atlassian Community! My name is Syed Masood, and I am a Principal Product Manager for Jira Software and Data Center. Jira Software 8.0 is here–– and I know you ...
I have created epics for each major project we have and we have diff sprint teams working on each epic and its respective stories. I tried to create a sprint for each team but it only seems to let m...
I'm trying to understand if I'm missing an easier way to setup a template kanban board for use with new projects. I've got a template project setup, including a template kanban board desig...
Anyone using Jira project to build a book with chapters, preface and more
We have recently set up some integrations with Jira that are based on of the "Parent/Child" link type in Jira. However, we have run into an issue when a Task has more than one Parent link added to it...
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