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Jira
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I am very new to Jira Dashboard and I am trying to create a Dashboard view for a team that wants to track their inbound tickets and resolutions, the typical (Avg. length it takes for each agent to co...
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In order to secure our Company Managed Projects from people who are not participants it appears we need a separate permission scheme for each. From within each scheme we control who has the permissio...
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Users get an download fail error when exporting project data from Jira. Failed - Network Error Any luck on potentially fixing this? I've tried other brow...
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How come my billable hours are always 0, and how can I change that please? Additionally, how can I change the billable hours for other tickets? Currently, the billable and logged hours are the same,...
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Hi, Is there a clean way to create a custom field of single select and populate the values from a list? Say I have 100 possible values, and I don't want to type them one-by-one. Thanks Dd
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Hello Team, Could you please provide the cloud automation for achieving the below mentioned tasks… We would like to enable the creation of an Epic level new issue type called “Explore”. 1. Ab...
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I created an automation, I have checked and rechecked, I m sure that I have done it correctly as I have been doing it previously as well. But the automation is not being applied. what could be the po...
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Hello, I'm having difficulty understanding where the system indicates that a task has been resolved. As shown in the attached screenshot, there are several tasks marked as completed, but their statu...
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Hi! I feel like I am missing something very obvious but have hit a wall so I thought it would be good to ask the community. I am trying to create automation that uses Jira Account ID's (key for the l...
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Is it possible to give permission for clients to get report from this UI? if so let me know the steps to enable it
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As the tittle says, some boards dissapear from the board tab but they are in the list tab. So I guess there is a problem, and some boards doesn't update the information status. We're working i...
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Greeting everyone, I am adding external users (client) to manage the tasks in team managed and company managed projects. while approving external user's request , there are two type of acce...
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Hi We have versions with the regular format of x.y.z (e.g. 2.11.3). However, all versions that end with a zero (e.g. 2.20.0, 2.13.0) don't appear in the version panel of the backlog
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Atlassian - is there any reason why the ability to sort Jira Cloud's Custom fields by Type column does not exist? All the other columns - Name, Screens and contexts, Projects, and Last used are sorta...
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Hi, I have a challenge, might be someone has handled this before. I have assets, lats say application objects, these objects have as attributes a name and a short name. I have created 2 cus...
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I want to add a custom field with a value dependent on the values of another default field. Example: We have the default fields for estimation like Story points and Original Estimates, Now I wa...
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Releases now have Approvers, but I don't understand where I can see the history of their work, i.e. at what time confirmations were set by them?
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...ne MR is merged, what should be the rule to check for all the MR's state is MERGED and only move to DONE if this condition is true.
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Hello, we are a company that wants to cancel the subscription (payment) for this user and pay instead for another user that we have. We do not have admin access to this user. How do we do it?...
278 views 1 0 Deleted user September 11, 2024 -
Good afternoon. I have a project in Jira software in which scheduled issue tasks are created. In these tasks, there is already a "Server" field filled with objects from insight. I need that after th...
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Downloaded the Application Tunnel jar file from Atlassian Marketplace . How to install the same? We do not see any install or upload options in the Manage Apps module.
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We develop products than later are used as a base and customized for specific clients, We would like to know in every moment what is the product version used as base for the customized version, I've ...
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Hello, One of our users reported not to be able to edit the fields on a transition screen. It's not a condition, because he can see the transition / open the screen. Another user with the same ...
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Hi Dear Colelagues, We have an issue, when cloning issue to another instance via the Element Copy and Sync plugin. It shows us "You must specify summary of the issue" error, but we have summary set...
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I think I'm experiencing a bug whereby one of my colleagues can't edit our Jira Discovery ideas even though I've granted her access to do so. I've made her a 'user (creator)' in the discovery product...
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